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Freshbooks Integration Seems Broken. Can Anyone Help?
Looks like the Freshbooks integration is broken for me. When I put in my API Key and URL into Slife I get a message that says 'Settings saved successfully' but nothing else happens. The form doesn't actually post anything back to the server and the info isn't being saved. So no Freshbooks for me :( What can be done?
I love Freshbooks but keeping on top of the time tracking aspect of it has always been laborious. If I could just get these two services to talk to each other it'd make my day.
I love Freshbooks but keeping on top of the time tracking aspect of it has always been laborious. If I could just get these two services to talk to each other it'd make my day.
I’m sad and disappointed
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Inappropriate?Ok, let's fix this!
First let's check the not-saving part of the problem. When you go to 'Services' and enter your Freshbooks API/Token and click save, it should save your settings (obviously). What you are saying is that the next time you go to 'Services', your FB API/Token is not there anymore, correct? -
Inappropriate?Yep. That's what's happening. It's not remembering my details from what I can see.
I'm on a Windows XP machine, with Firefox 3.0.11.
Does anything spring to mind that might be preventing the form from submitting properly?
Thanks for the help on this. -
Inappropriate?I just checked and it looks like there's a small bug in the saving of the FreshBooks API and Token. But I was able to observe the bug only after trying to save the settings more than 10 times.
So, that's good and bad. Good because you should be able to save the settings. If it doesn't work the first time, try again. Bad because it's hard to replicate the problem consistently, making it more difficulty to narrow down what the actual problem is.
But we are on it! Thanks for reporting this. -
Inappropriate?Okay, I think this is somewhat sorted now. After a couple of attempts I was able to save the information! Yay!
I'm not sure if this is relevant, but I enabled Firebug in my browser to try and track down the cause of the issue at my end and after I did that, the form then saved successfully on the next try. Maybe this wasn't a coincidence? Is it possible that a disabled installation of Firebug gets in the way of a-synchronous form submits? It might be nothing, but could be worth looking into it further.
Thanks for the help. Next, I'm gonna test out the Freshbooks integration! I'll post up here if there are any further issues.
Iarfhlaith
I’m happy
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