Loading Profile...
Left pane's selection behavior confusing
OK, say I'm in "day" view. I now click on one of my activities, and the row visibly selects. But...nothing changes anywhere in the content. No filtering, no highlighting, nada. In fact, as far as I've found so far, selecting activities in the left pane has zero functionality, anywhere.
I’m confused
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?There's a reason why the activities are in the left pane, believe it or not :)
By default, the icon for them is yellow, indicating that the activity is in automatic tracking mode. If you double-click it, it turns green. At that point, the activity is on, but in manual mode. Whatever you do, whether it matches the activity "criteria" or not, becomes part of that activity. The icon can also be gray, when the activity is disabled.
We haven't talked too much about the automatic/manual mode of activities, but we plan to (starting right here!). So, that's why they are there, so that you can see their setting and make changes to them. -
Inappropriate?Hmm. How about a tooltip on the icon/line to help people discover that functionality? I can't think of any other source lists that involve double-clicking on their rows, so it's not exactly something somebody's likely to just randomly do.
Also, I'd not posted this before, but I'd expected that the little icon next to the activity would light up when that activity was considered "happening" at the time. Seeing them all sitting there yellow makes me think that nothing is considered active at the time, and likewise with nothing indicated in the menu extra's menu.
In any case, that doesn't answer why it's selectable. The biggest problem with having it selectable for no reason is because it induces a fear in the user that something's happening they don't understand or know about, and that the results they're looking at might not be what they expect. I know I personally spent time trying to figure out how to show events from *all* activities...
EMPLOYEE
