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How can I change the day of my monthly contribution debit?
I can't find a way to change the day of my monthly occurring contribution to my goals. Can you point me to the right place?
I’m frustrated and confused
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Inappropriate?@bibi hutchings,
Thank you for your question and I am happy to assist you. First, log into your SmartyPig Profile. Next to your savings account please click “Manage”. Then please click “Manage” next to Funding Sources and this will pull up a list of your funding sources. Please click “Edit” next to the funding source whose withdrawal date you would like to change. Once you have done this, scroll down to the box labeled “Monthly Withdrawal Date”. Using the pull down arrow, select the date you would like your funds to be withdrawn. Be sure to click “save” at the bottom of the screen when you are finished to register any changes you have made. Please remember, that you cannot edit a funding source if you have any pending transactions. Also, if you have more than one savings account that uses the same funding source, you will have to repeat this process for each savings account. If you have any further questions or concerns, please do not hesitate to contact us at 888-567-6278 or at support(at)smartypig(dot)com and we will be happy to further assist you. Thanks, John -
Inappropriate?@bibi hutchings,
Yesterday we made several updrades to SmartyPig. We have now given our users the ability to contribute to their goals more frequently. You may now contribute monthly (same as before), twice monthly, every 14 days, or no contributions on a regular basis. As we made this improvement, we also changed the process on how to change your withdrawal date for each of your goals. Previously, the withdrawal date was attached to your funding source. It is now attached to your goal. Going forward if you would like to edit your withdrawal date, this can be done by clicking "Edit Goal", and adjusting the funding frequency for your goal.
To learn about the upgrades we have made please go to the link below.
http://blog.smartypig.com/read/exciti...
Thanks,
John
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