My email inbox is inundated!
My email inbox is inundated! How about some control over which messages get sent to us? For example, I may want to hear from SmartyPig when I've reached my half-way point, but not hear from them EVERY SINGLE TIME they remove funds from my account. Maybe I want to hear when someone adds funds to my account, but I don't want to get a notification every time SmartyPig plans on taking scheduled funds out of my account.
At the very least, there should be a checklist of the potential notifications SmartyPig will be sending me, and I should be able to opt-out of said notifications if I wish.
At the very least, there should be a checklist of the potential notifications SmartyPig will be sending me, and I should be able to opt-out of said notifications if I wish.
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The more people who like this idea, the more it gets noticed.
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Just a quick heads up here. We have consolidated the monthly estatement and monthly goal updates emails and will be rolling this out in the next couple of days. We will continue to look for ways to consolidate email communications where we can.
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Inappropriate?@fivepoint,
Thanks for the comment. Emails generated based on actions against your account are done for a couple reasons. The first reason is for your security to alert you of activity in your account. And secondly, for banking regulations as it relates to when funds have been initiated and posted to your account, statements have posted, etc... I'm going to research this next week with our banking partner and see what flexibility we may be able to build into the site as it relates to allowing you the option of opting in and out of certain “types” of emails as I really do like that idea. No promises, but rest assured, if we get the green light, we would welcome implementing your suggestion.
Thanks again!
I’m excited to dig into this suggestion!
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Inappropriate?Just a quick heads up here. We have consolidated the monthly estatement and monthly goal updates emails and will be rolling this out in the next couple of days. We will continue to look for ways to consolidate email communications where we can.
I’m happy
The company thinks
this is one of the best points
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Inappropriate?Mike, will the site retain the capability for receiving single emails as notifications? To me, as much as I personally want consolidated information, some people may be the opposite, wanting information as quickly as possible with separate notifications for each transaction.
A choice would be good. Anyway, thanks for the update! It's good to see that SmartyPig has the capability of acting quickly, and isn't too caught up in red-tape. It's hard for growing companies to stay lean and quick-to-act. But the good ones hold out as long as possible. ;)
I’m impressed the change has been made so quickly.
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Inappropriate?Yes, as we move forward, we will look at keeping certain email notifications as their own, with options (if possible) of opting out. The consolidation of these 2 particular emails made sense and we had received a number of direct emails to support suggesting this as well.
Thanks again! -
Inappropriate?Got the "consolidated statement" this weekend. Simple, straight-forward, just as advertised! It looks great! Thanks.
I’m happy.
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Inappropriate?Again, thanks for the suggestion!
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