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When do i get my interest?
Well im watching the interest build up each day.. slowly of course but its been a full month with 10 days past and i figured that the interest would be paid at the end of the month but so far nothing. Just wondering at what intervals does the interest get paid out?
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Inappropriate?@ImHeysus Thanks for your post. Interest is configured using a daily accrual method with quarterly postings to a customer’s account. Interest is also paid if a goal is closed prior to the end of a quarter. That said, you will see the interest post to your account on March 31 unless your goal is closed prior to that date in which case you will see the funds post to your account when the goal is closed. Thanks, Tiffany
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this answers the question
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Inappropriate?I had this question too a long time ago, but I never saw it answered anywhere. (I sent it through the other contact customer service option.) so I'm glad you asked this too, because it pretty much answered my question also. The only thing I was wondering was why it shows a small interest earned, if it's not suppose to be added until the end of every quarter. The interest shown is very small though so far, and seems like it should be a lot more for the amount and time that my account has been active at the rate offered. Anyone know why this would be?
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Inappropriate?@kim wahto I passed your question to West Bank, our banking partner, and they provided the following response:
Interest accrues daily and is posted quarterly. You can view your
accruing interest by clicking on "Account Activity" and then "Interest".
If you have a specific interest question regarding your account a
representative from West Bank can contact you.
If you would like to speak to a representative from West Bank directly, please email support(at)smartypig(dot)com with the best way for you to be contacted.
Thanks, Tiffany
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