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When signing up, after submitting my information in Step 2, nothing happens.
Here's what I'm using: Mac OS X 10.5.6, Firefox 3, Safari 4.
Here's what happened (tested in both Firefox 3 and Safari 4):
1. Clicked Register and did step 1.
2. Filled out all of the required fields in Step 2.
3. Clicked "Next Step"
4. Page doesn't load, and all that is shown in the URL bar is https://www.smartypig.com/register/ge....
Anyone know what might have happened?
Here's what happened (tested in both Firefox 3 and Safari 4):
1. Clicked Register and did step 1.
2. Filled out all of the required fields in Step 2.
3. Clicked "Next Step"
4. Page doesn't load, and all that is shown in the URL bar is https://www.smartypig.com/register/ge....
Anyone know what might have happened?
I’m frustrated
1
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The company marked this problem solved.
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Inappropriate?Nick,
I am unable to replicate this issue and tested on Mac OS X 10.5.6 running Safari 4. Not sure what could be the issue.
Please feel free to email me directly at support(at)smartypig(dot)com to troubleshoot further.
Mike Ferrari, co-founder
The company and 1 other person say
this solves the problem
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Inappropriate?Thanks for the reply.
Hmm. I'll try it on another computer and report back.
I’m relieved that it it's probably just a problem on my end.
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Inappropriate?Ok, so the problem was that my password was too long when choosing it, even though it was 62 characters long (less than what it says it can be). I chose a shorter password and it loaded the next page fine.
Odd, but okay.
I’m happy
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Inappropriate?Nick,
Thanks for bringing that to our attention. We will look into this on our end.
Thanks again.
Mike
EMPLOYEE
