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ACTION NEEDED BY SOCIALGO

To the management of SocialGO:

In discussing the platform amongst other SocialGO network operators, we have decided that we must state some concerns.

Primarily, we are concerned with the lack of transparency about upcoming features / releases. Other SaaS companies (salesforce.com, Amazon) let their customers know what is coming in the next releases, and give a relatively firm release date. Additionally, with the departure of Widget Laboratory, we trust that you have staff dedicated to getting the API to version 1.0.

Additionally, we’ll use this posting to consolidate a list of feature requests that have already been mentioned in GetSatisfaction.com/SocialGo:

• Group chat
• Multiplayer games
• Virtual gifts
• Friend activity feeds (customizable)
• More AJAX
• More interoperability (RSS in/out and per-user RSS)

Social Networks have set certain expectations for the user experience. We don’t feel we are able to meet (or exceed) those expectations given the current feature set on SocialGO.

We will be very happy to work hand-in-hand with SocialGO on updates to the platform. However, without upgrades, our networks will continue to slowly die. Once our memberships dwindle too much, we will be forced to migrate our networks to another service.
 
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