Try the new video chat widget available in the widget store.
We have been working WidgetLaboratory to produce a new video chat widget which will replace the SocialGO standard video chat.
It will feature far better video quality than is currently available on any 1-2-1 web chat client including SocialGO's current system, Userplane etc.
You will need to remove WHO-IM from your network then add the video chat beta widget available in the widget store for free for all premium networks.
Looking forward to your comments......
It will feature far better video quality than is currently available on any 1-2-1 web chat client including SocialGO's current system, Userplane etc.
You will need to remove WHO-IM from your network then add the video chat beta widget available in the widget store for free for all premium networks.
Looking forward to your comments......
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The more people who like this idea, the more it gets noticed.
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Inappropriate?Will the video chat have widgetlaboratory references when it is out of beta? If so, this will kill white label, because the chat will send members to widgetlaboratory.com, and widgetlaboratory.com is all about socialgo.
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John,
we're aware of the desire to have things completely whitelabel in the final version ;-)
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?I added the video chat widget but nothing happened. I don't see any chat in my network?
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Inappropriate?You need to go the Layout Manager and click and drag it to the sidebar.
Cheers
Alex -
I installed it yesterday, but it is not working. You can go through the motions of sending a chat request and the other user accepts, but then the window closes on the other user and the initiator is left in a chat session with themself. PLease look into this, thanks -
Ryan,
each person needs to initially empty their browser cache (one time) in order to load the code. Likewise, this requires Flash10 (the latest upgrade).
Once the users are connected, there is no intervention by our servers, so any loss of connection is potentially due to:
1) Operating system or browser security issues (such as Windows Vista with IE 8, there are layers of blocking against Flash that can be adjusted).
2) Any independent firewalls that might be cutting off the connection, check and then either provide permission for Flash media player, or turn them off?
The product takes advantage of the latest Flash technology, so we're limited by the reality that some people with older browsers or older firewall software might have to do a little "upgrade" to get running first time. Also, it is a "beta" release, so we're still tweaking things based on the feedback such as yours.
Thanks for providing as much info as possible.
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?Yes, I went to LM and draged it into the sidebar? what name will show the video chat widget on the sidebar?
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Inappropriate?Yes Alex I want to add this. I have who Im and it is popular. I want to add a TokBox tab to my sit as well and I am working on that.
Where do I find the widget for this? -
The new VideoChat is available in your WidgetStore -
Inappropriate?Feedereater, you can find here video tutorial for how to embed TokBox into your network. It is easy and fast
http://www.widgetlaboratory.com/magaz... -
Inappropriate?Hi Alex,
Feedeater and me tried to talk via this new video chat on widgetlabarotory.com but I couldn't hear him, he hear me badly, video worked. -
Inappropriate?Hi Guys
We'll have a full "how to" video coming online shortly for the new VideoChat. In the meantime, a couple of tips:
1) You must remove the old Who-IM code from your site (wherever it is installed) before using the new VideoChat. The functions of Who-IM (status indicator and IM) are duplicated in the new product;
2) You must clear your browser memory cache (in Firefox this is in the Tools/Privacy section), then reload your site page.

3) The video and audio require that you first setup your camera and microphone using the dialogue box that comes on screen the first time (or right click and select "settings"). If you have previously used your camera/microphone, be sure that the settings are correct for that device, as you simply may not have the proper input device selected by default
4) There are controls for you to turn on/off the audio or video and control the levels of your speaker/headset as well as the gain of your microphone. This allows both parties to obtain an optimal A/V balance level between themselves.
5) There is private one to one written chat available below the A/V portion of the private channel so you can share private messages directly once a link has been established.
Please follow these steps and then provide us feedback at the LAB or via help@widgetlaboratory.com
Thanks!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?Hi EG,
It is installed now, before it wasn't moving into left sidebar, moved but didn't placed.
Could tell me please how to change the name "Who Im"? Because it is unknown for my members that it it Audeo/video chat
Thank's -
The Who-IM name has been changed to "Video Chat" in the new product -
Inappropriate?Sorry EG above is not correct question, I have dropped it into the left sidebar. its camera, and text chat are working but I don't know audio chat I'm along on my network, couldn't test it. But what I noticed is that first pop-up window which is just "Who-Im" isn't able to be moved. It is opening in not convenient part of my network.
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Inappropriate?Its easy & nice to chat with anyone, i like it but the problem is not all online members showing in new chat tab.
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Inappropriate?The video is not working on mine, and I have cleared the cache and everything.
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Inappropriate?@Gray
It could be that you have to first setup the A/V for Adobe Flash.
Right click on the black video screen when you initiate a call, and choose "Settings". Then check your camera and audio sources, and select if you want to always allow (and remember) your preference.
See the image below.

Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?D: Remove Who-IM?? Will the new one have just a IM only feature that is just as small? My members love Who-IM... If the new one isn't liked, will I have the option of switching back till the final release is out?
I’m undecided
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Inappropriate?@Shy
The new product "combines" Who-IM with VideoChat ... all good ;-)
Will have full how to video and screen shots shortly.. but give it a try, it's easy!
Cheers,
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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I tried it! It was easy! lol :) Thanks!
I have another question though... How do I remove Who-IM? I don't see it anywhere in the layout manager.. I think I put in a line of code for it somewhere... -
ooh found it! Ads & Custom HTML.. -
Inappropriate?Tried that, still no bueno. For the record, I have used tokbox easily with this same configuration.
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Inappropriate?click the web cam icon on the same settings and choose a different web cam
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Inappropriate?It's not my camera, my cache, flash, or my browser.
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Inappropriate?Hi Gray,
We decided to put install a special "frustrate your best customer" option with this new program. Clearly it is working ;-)
Ba da dump dah!
But seriously folks....
You have something else that is monopolizing the Adobe Flash video module. Shut off all programs, start over, and you will find it.
What is your Operating System? (please lord don't say "Vista"....)
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?I couldn't make any Video call by this new video chat. When I call to someone who is shown as on-line, the new black pop-up window is saying all the time "Your video chat is starting. Please wait..."
Should my old members who got member during old Who- IM clear their browser memory cache in order to use new video Chat?
BR
I’m confused
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do you have latest flash? -
Inappropriate?@NomadBoy,
Whenever you load a new version of code, it is a good idea to
1) Empty the Cache; and
2) Reload your browser.
Same is true for anyone who was using the old code and still has their browser open.
Also, be sure to check for latest version of Flash (thanks Ryan).
These things sort out over time when everyone has been using the product for a bit... their cache has only new code.
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?Is it possible to give this another name besides video chat? The label obviously implies video and users who don't want to do video chat may not be aware that it's for regular chat, too.
Can we relabel this to plain, simple "Chat"? (And please don't say my only option is the confusing "Who-IM" title, lol.) ;) Thanks. -
Inappropriate?@Mockups
We're going to be updating the Title on Video Chat to allow you (or anyone) to put your own Title in there via a configuration menu or similar. In the next release.
In the meantime, you can turn off the title completely for now by using this CSS in your Ads & Custom HTML area in the Ads Box (between <style></style> tags if you've not used them for other CSS):
#wl_instant_messanger h2 {
display:none!important;
}
You can also adjust any of the parameters of the title CSS (See below)
#wl_instant_messanger h2 {
border-bottom:1px solid #CCCCCC;
font-size:12px;
font-weight:bold;
}
Cheers!
EG
WidgetLaboratory
Feel free to contact the LAB for help any time:
help@widgetlaboratory.com or http://tokbox.com/EvilG
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Inappropriate?hi, anyone knows the css code to change the backgroud color and textcolor of the instant message Window? Thanks
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Inappropriate?Changing the background color of who-IM stops transparency!
#wl_im_message div.wl_im_body, #wl_im_settings div.wl_im_body {
background:lightBlue none repeat scroll 0 0;
}
You can change the color by adding in the name of the color you whant:
background:GREEN none repeat scroll 0 0;
Or with color charts #CCFFFF
(see this page for CSS colors: http://www.w3schools.com/CSS/css_colo...)
#wl_im_message h2, #wl_im_settings h2 {
color:#FFCCCC;
}
This will change the color of the text on Who-IM
(see this page for CSS colors: http://www.w3schools.com/CSS/css_colo...)
Hope this helped Jorge,
Luke -
Thanks luke but i have the video Chat widget not the Who-Im. Can. i use the code as well??? -
hi luke, you kow a code to chage the profile-question color? -
Inappropriate?Far as i know the CSS is the same if not i will be happy to change the code so it is the same as the video chat CSS =)
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sorry it ist working i enteres it like this
<style>#wl_im_message div.wl_im_body, #wl_im_settings div.wl_im_body {
background:##C0C0C0 none repeat scroll 0 0;
}</style>
<style>#wl_im_message h2, #wl_im_settings h2 {
color:#FF0000;
}</style> -
but is not working -
Inappropriate?What is you site url and i will have a look?
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luke you have yourself deletet o my net or was this a error? -
Yes i have removed my self from your site why do you still have a problem ? -
no, it is all ok thanks once more, but you can stay o the net if you want... -
Inappropriate?if you are intrested contact me at sojan.mg@gmail.com
i will integrate blend apps userplane for u at 10 $
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