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2nd November Social Median Invitation Problem.

2nd November Invitation problem.

I invited a few friends to join me at SM but the system seemed to have generated multiple emails.

Clearly, it is not meant to happen, I was trying to share something of benefit but managed to piss a few people off.

I reported the problem to the people who run the SocialMedian system and they responded within minutes. Their understanding and speed of action was superb - now that's what I call customer service.

I ask everyone affected to please accept my apologies and SM to find and fix the bug.

I noted that there were previous reports here @getsatisfaction.com) of people receiving 2 or more system generated messages in the past.

It would have been helpful if the invitations had gone out from SM - rather than my email address - and if there had been a response button for receivers of the messages.

ALl the best.....

Cheers John
 
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The company has a solution in progress.


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