2nd November Social Median Invitation Problem.
2nd November Invitation problem.
I invited a few friends to join me at SM but the system seemed to have generated multiple emails.
Clearly, it is not meant to happen, I was trying to share something of benefit but managed to piss a few people off.
I reported the problem to the people who run the SocialMedian system and they responded within minutes. Their understanding and speed of action was superb - now that's what I call customer service.
I ask everyone affected to please accept my apologies and SM to find and fix the bug.
I noted that there were previous reports here @getsatisfaction.com) of people receiving 2 or more system generated messages in the past.
It would have been helpful if the invitations had gone out from SM - rather than my email address - and if there had been a response button for receivers of the messages.
ALl the best.....
Cheers John
I invited a few friends to join me at SM but the system seemed to have generated multiple emails.
Clearly, it is not meant to happen, I was trying to share something of benefit but managed to piss a few people off.
I reported the problem to the people who run the SocialMedian system and they responded within minutes. Their understanding and speed of action was superb - now that's what I call customer service.
I ask everyone affected to please accept my apologies and SM to find and fix the bug.
I noted that there were previous reports here @getsatisfaction.com) of people receiving 2 or more system generated messages in the past.
It would have been helpful if the invitations had gone out from SM - rather than my email address - and if there had been a response button for receivers of the messages.
ALl the best.....
Cheers John
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Inappropriate?Apologies! We're loooking into it now!
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Inappropriate?I received 8 invites from a Social Median member a minute apart from each invite. This was not for the Second of Nov it is for the eleventh of Nov.
I placed the question here as it has happened multiple times.
If I need to send any information regarding the 8 unwanted invites, please let me know and how to be unsubscribed from your list.
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Inappropriate?This is a bug. I'll pass this on to the team to be fixed right away. Sorry for the frustration!
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