Loading Profile...
Email updates say my network has no new content even though it does
My Neuroscience News Network has plenty of content but my email updates always say "There are no new stories published in this News Network in last 72 hours. Please add more related topics/sources to this News Network and we'll try to fetch you some more news." I have plenty of sources and I adjusted the noise level to High. What else can I do?
2
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi there, thanks for bringing this to our attention. We'll take a look at it and get back to you once we've figured it out.1 Comment
Add a comment
This answers the question
-
I haven't heard back from Scott yet, but today my email update DID contain some stories. I hope this means the problem is fixed. -
Inappropriate?The problem has not really gone away. I got another email today saying that my Network has no new content, which in NOT true.
I’m frustrated
-
Inappropriate?Hi Ginger, sorry about this still being an issue. I'll prioritize it and hopefully it'll be fixed soon (promise!). In the meantime, I can call you each evening with an update of new stories in your networks? :)1 Comment Add a comment
This answers the question
-
Scott,
I don't need phone calls! I am just concerned that other users will think the network lacks content and not visit!
EMPLOYEE
