Loading Profile...
stop hosing unposted comments on login!
unposted comments get hosed when prompted to log in. you even disable Back so I can't recover what I typed. this f'in sucks!
(I note that Get Satisfaction doesn't do this and I just had to create an account to post this - which also f'in sucks! you already know who I am... just because you outsourced customer service doesn't mean I want that company to have my info too).
(I note that Get Satisfaction doesn't do this and I just had to create an account to post this - which also f'in sucks! you already know who I am... just because you outsourced customer service doesn't mean I want that company to have my info too).
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?Hi Ginswizzle, can you explain what the issue is you're having more specifically? Do you mean you're trying to post comments without being logged in, then when you go to log in what you've already typed is gone? Please elaborate...
And just FYI, we're not outsourced, we're just doing our customer service over here on Get Satisfaction instead of through numerous e-mails. -
Inappropriate?Repro:
On any story page, start typing a comment in the box
Click Post Comment
Observe Sign up / Log in frame appear
Click Log in
Enter user name and password and click Log in
Expected:
Send me to "comment successfully posted" page or return me to the article page with my comments in the box so I can than review them and submit.
Actual:
Returned to article page with comment box empty and back button disabled.
I’m frustrated
EMPLOYEE
