How is the 'Sentiments' Section Measured/Calculated?
How is the 'Sentiments' section measured/calculated? The results do not seem to be accurate....
1
person has this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The best answer from the company
-
The sentiment algorithm's success rate is somewhere between 60%-80%. That means for every 10 mentions it will only mark sentiment correctly for 8, and 2 will be inaccurate. This is within a generally acceptable margin or error.
Calculating sentiment accurately is an extremely difficult process and arguably achieving 100% accuracy is impossible.
If you can provide a search phrase with inaccurate results and I can take a look and possibly improve the sentiment analysis.
I’m confident
The company says
this answers the question
Create a customer community for your own organization
Plans starting at $19/month
-
Inappropriate?The sentiment algorithm's success rate is somewhere between 60%-80%. That means for every 10 mentions it will only mark sentiment correctly for 8, and 2 will be inaccurate. This is within a generally acceptable margin or error.
Calculating sentiment accurately is an extremely difficult process and arguably achieving 100% accuracy is impossible.
If you can provide a search phrase with inaccurate results and I can take a look and possibly improve the sentiment analysis.
I’m confident
The company says
this answers the question
-
Inappropriate?does this use a series of positive or neagitive keyworks found in the surraounding text? I do not want the exact details but am interested in the broad methodology
-
Inappropriate?Hi Terry,
The exact method uses multiple techniques one of which is textual analysis.
Did you experience inaccurate analyzed sentiments? -
Inappropriate?No, I did not see clear errors. I am interested in working with a 'social media dashboard' provider so was interested in this category as it is do vital yet so hard to determine automatically.
-
Inappropriate?Hello, I have another question about the sentiment section : how accurate is it for non-english sources? Can I trust this kind of information if all of my sources are in french?
-
Inappropriate?Hi Jeremie,
No currently non-English languages have a far less accurate rate in terms of sentiment. However, For non-English languages you will not experience false positives or negatives just the majority of items will be marked as neutral.
Loading Profile...



EMPLOYEE
