Unstable search results with lots of variation
The search results still seem to be quite unstable and they vary a lot. When will this be fixed?
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Inappropriate?Can you provide more detail? Perhaps examples of search terms?
With real-time searching, some variance is to expected ... Social Mention queries the social media properties directly so any issues with them may results in "unstable" results. -
Inappropriate?Thanks for your quick answer!
I think there are 2 main questions: a) completeness and b) accuracy with regards to the languages
a) Let's take HAWAII as an example: If I search on socialmention (all sources, anytime), I get ~2000 results. If I do the same search on Google Blog Search I get ~ 15 M results. Where does this difference come from?
Another phenomenon: Yesterday I searched for HAWAII at 11.30 am -> 2025 mentions. When I did the same search at 1.30 pm -> 1922 mentions. Where does this come from?
b) Although I select German as language on the advanced search page, I'll receive many results in English and other languages. Where does this come from? -
Inappropriate?Question: If I search on socialmention (all sources, anytime), I get ~2000 results. If I do the same search on Google Blog Search I get ~ 15 M results. Where does this difference come from?
Answer: SocialMention isn't a traditional search engine and doesn't index content. It queries social media properties directly for content. As such you only get the most recent 100 or so results for each source.
If you require 15million+ results I would suggest you manually go to each social media property and conduct your search there.
Social Mention was not designed to replace Google.
Question: Yesterday I searched for HAWAII at 11.30 am -> 2025 mentions. When I did the same search at 1.30 pm -> 1922 mentions. Where does this come from?
Answer: As I mentioned social media properties sometimes are not consistent in what is returned, furthermore sometimes they go down which results in less results for a search.
Question: Although I select German as language on the advanced search page, I'll receive many results in English and other languages. Where does this come from?
Answer: Social Media properties, like Twitter, may tag content as "german" eventhough the written language of the post could be english. This happens but unfortunately there is nothing we can do.
Thanks for the questions.
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