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I attempted to export a file. It worked very fast, and that is a big improvement you have made. However, it gave me a fatal error before the export was finished. fatal error: Maximum execution time of 30 seconds exceeded in /home/socialping/public/app/export.php on line 66.
I can understand the desire to cut off work after a period of time, but this file was smaller than some I have going. I am going to need some way to export large files. For the moment I am not going to get farther than 6/18 for this search, which is some time ago.
Official
Response
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EMPLOYEE
I’m
thankful
Hi Bob,
We just deployed an update to our export process that extends it to 5 minutes. This is a temporary fix that I hope resolves your issue for now.
We are working on an export feature that uses queues and background processes so that you can request an export, and when it's ready, we'll email you. This also has the ability for us to store a small number of them for you to download at a later date.
Unfortunately I cannot disclose an exact release date, but just know, it is coming.
Thank you for reporting this to us.
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-
EMPLOYEE
I’m
thankful
Hi Bob,
We just deployed an update to our export process that extends it to 5 minutes. This is a temporary fix that I hope resolves your issue for now.
We are working on an export feature that uses queues and background processes so that you can request an export, and when it's ready, we'll email you. This also has the ability for us to store a small number of them for you to download at a later date.
Unfortunately I cannot disclose an exact release date, but just know, it is coming.
Thank you for reporting this to us.Comment -
