Recently active ideas in SocialThing tagged with feedback

I'd love it if the webapp could wrap in the same way the iPhone version wraps. Using in Chrome, as an application, it's nice to tidy it away at the side of the screen. At the moment I can get down to 700px before scrollbars appear.



I'd LOVE it if I could get down to 300px.

A shame to use the i version on the desktop.

This is a really great service, but I would like the option of either customizing the GUI or switching between a number of predefined themes. Mainly for the Friendstream, which is suffering from a number of minor design flaws. Mostly unnecessary clutter, the boxes and header backgrounds get in the way of seeing the actual posts. These design elements wastes a lot of screen real estate without really adding anything, intuitively or aesthetically.

Attached is a quick mockup to support my argument.

In your new release, last week, you have added three new features to Socialthing: the ability to manage accounts, change the colors of some feeds and ability to remove your posts. What I don't see is how to use these thing correctly and what their limitations are. The last posting on your blog is "Some down time...", and that was last week when you were prepping your new release.

I understand your site is in beta, you will be adding new features all the time, and you would like are helping in finding bugs for you. So why not give us more information! Create release notes and give a brief explanation on what you are trying to accomplish and put this either on your blog or create wiki or development blog. Either way that should not take you too long to do.

Because I have been playing with your new features and seemed to have created on mistake after another that is making my Socialthing account almost unusable. I can't help myself, I work as QA Lead and when I see new features I have to try to break them. It's what I love to do! I have more bugs and will put them in when I have chance. But I would love any type of documentation.

Now I have to figure out how repair this account or be sneaky and create a new one with my old username.

I'd love to see categories for my friends, i.e. co-workers, family, etc. Similar to the way IM lets you distinguish different people. That way when I'm at work, I can see what my co-workers are up to and ignore them during the weekend.

Great job on the updates to the lifestream. Now I can leave SocialThing up all the time, instead of checking the various services. Thanks a bunch - great improvement!

It would be cool if the flickr photos would expand on the page when you click them instead of going to the page. Kinda like it does on the tumblr feed page.

I can see Socialthing becoming my go-to source for all things social online, but I have to be able to remove people from the stream on the spot.

Facebook has the give me more or less of this person feature, but it's not as effective as the ability to completely remove someone from the stream who is a fan.

I mentioned this to Brian already, but thought I'd post here as well.

Amazing job guys!

I've been noticing lots of "synch issues". I'm currently having issues with last.fm (which has now entirely dissapeared) and Livejournal. Would it be possible to put something up near the top that says, Hey we're having a problem on our end, it's not you. It would be more informative than hey, we couldn't connect to server X.

Seems like the lifestream is since last log-in. But sometimes I like to browse longer and re-browse the past.

i can update my twitter via text messaging from my phone, why can't i update social thing via text so it updates everything?

What would be interesting to think about implementing, if I were doing this, is a way to notify users when a third-party site causes a socialthing! service interruption. Especially if st is aware of an external issue, as with the Flickr API (mentioned in the reply to the problem I reported yesterday).

This would have been useful to me yesterday @Twhirl when it suddenly dropped avatars b/c the Twitter API changed twice in a few hours. Other users complained about Twhirl, not realizing it wasn't the product's fault. It'd be unfortunate for people to leave st b/c of something that isn't your site. Generally, some users also complain about "features" of third party Twitter clients that are actually attributed to the API (like that max # of tweet requests you can make in an hour).

A possible downside to this may be notifying users that something is temporarily effed if they aren't already noticing it, although it might be worth it to users who are noticing errors to know it's not st.

You've probably thought about this already, it's probably a buttload of feedback mediation work but you guys do such a stellar job already, I can't help but think the idea may be useful and possible.

I'd love to see more indication that a person is about to be taken from ST to GS. Right now it's a tab that says Feedback, which is confusing because I expect to stay on the site. Right now a tab is confusing...maybe if GS is integrated in the future it will make more sense. In the meantime, making it a button or something that indicates that it's going to act different will clue people in before they make the big leap. A logo, or wording like "Give feedback at Get Satisfaction" could help too. Not to sound like I want to spread our branding! We've been surprised at how many other companies had requested that we make our branding more apparent on our widgets for just this reason...it's a hint for where a link is going to go.

When i try to authenticate Flickr, Vimeo, and Facebook to My Services list they should open in a new tab or a new window where the address bar is visible. I refuse to enter passwords into a window where I can't tell what the URL is. Plus I shouldn't even have to use a Facebook password since you can use an application.

What's the timeline for getting more services on Socialthing? I use a lot of services not supported, and many other lifestream services support more. But I like Socialthing a lot better and am willing to wait around.

Here are some I'd like to see the most:
Mixx, Picasa Web, Personal Blogs (RSS), Rss in general

How are you going to deal with double posts? Like for example if someone updates their Facebook profile with Twitter and I am following both. Maybe you can remove this redundancy

This is a neat feedback system, but it's hard to discover it. You included it in your email, but I would expect to see a feedback tab prominently displayed while i'm logged in or signing up. It should be ever-present, not a secret url.