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Auto update problems and missing twitter messages
am I the only one with problems after the 2.0 upgrade? The auto update feature is not working right (from time to time it just won't update) and there are a lot of messages by others on twitter that just won't show in socialthing.
I’m confused
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The best answer from the company
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Looks like the problem has been fixed...just refresh your browser and we should be good!
I’m thankful
The company and 1 other person say
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Inappropriate?Right now we might be having some issues with some users (myself included) regarding auto-updating. We're trying to track down the issue...will let you know what we've found out.
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Thank you! Any idea about the missing twitter messages? It's not that I can't see messages starting from a certain time to the present (due to the auto update thingy), it seems to be a different issue -
Inappropriate?It looks like we've located the issue. If you had changed any settings on Twitter, it was toggling a "ghost" setting that is simply hidden from view. This setting will be enabled in another release, but it prevents posts from specific services from coming in. For some reason, it was working in the background, and when you changed the service settings it set it to "false" which means you weren't receiving any updates from your friends for that particular service.
We're working on the issue right now and I'll post again when it's fixed.
Thanks! -
Inappropriate?Looks like the problem has been fixed...just refresh your browser and we should be good!
I’m thankful
The company and 1 other person say
this answers the question
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Inappropriate?I just signed up and it doesn't look like I'm getting my Pownce updates. Just letting you know, Thanks!
I’m hopeful
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It seems like when people JUST sign up that it takes a minute or so to actually go and grab those updates. We'll look for a better way to solve this, but in the meantime, is it working for you now?
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Inappropriate?Both yesterday and today I appear to be having this issue. The latest Tweets I've received currently are 2 hours old. In an attempt to see if it was my own settings causing the problem, I went into Settings>Home, changed the sorting from "by Person" to "by Time", but still having the issue.
I’m confused
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Are you leaving the window open? When you're constantly on the site, we update Twitter more often. In the meantime, we're trying to come up with the best solution for updating Twitter while you're gone and still not take up too many of your API requests...
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Inappropriate?I was able to right a wrong with Twitter + Socialthing! by removing Twitter from my lifestream via settings, changing my Twitter password, and then adding Twitter back into the Socialthing! mix. I am soooo happy. FF is now DTM.
I’m grinning ear-to-ear
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Inappropriate?Hi - I am still having this problem too.
Sometimes I just don't seem to get live updates at all - this has been the case for the last 12 hours. The only way of getting updates is to refresh, and even that seems to not work at the moment!
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What's your username? Maybe we can look into your account and see why. Also...what services seem most out of date?
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Hey Matt - sorry delayed response! Username is DaylightGambler - the problem seems to be for all services I subscribe to (although twitter is the biggest player). It just seems to not want to auto-update at all.
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Inappropriate?I am not able to get pownce to update at all. This is really the only issue I have had so far. Not sure if it is on pownce's end or your. Good day.
I’m stumped!
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Inappropriate?Now I cannot see my friends' Twitter update in ST, but still can see Facebook update. It happened since last week.
I’m frustrated
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Inappropriate?Everything was working fine yesterday, but this morning when I signed in I noticed that the only new Tweets were my own. None of my friends Tweets are coming through, but mine update just fine.
I’m confused
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