Provide better context for the switch to Get Satisfaction.
I'd love to see more indication that a person is about to be taken from ST to GS. Right now it's a tab that says Feedback, which is confusing because I expect to stay on the site. Right now a tab is confusing...maybe if GS is integrated in the future it will make more sense. In the meantime, making it a button or something that indicates that it's going to act different will clue people in before they make the big leap. A logo, or wording like "Give feedback at Get Satisfaction" could help too. Not to sound like I want to spread our branding! We've been surprised at how many other companies had requested that we make our branding more apparent on our widgets for just this reason...it's a hint for where a link is going to go.
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Create a customer community for your own organization
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Inappropriate?Leslie, we're actually going to be implementing this soon, we're also looking at ways so that users don't actually have to "create" an account explicitly, but rather, we would use an API method to be able to pass the user over...
Hope that will work for you!
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Inappropriate?Hi Matt!
Excellent. We've implemented OAuth for just this reason. If you're interested in more information about that you can visit http://api.getsatisfaction.com or even give our lead dev a shout at scott@getsatisfaction.com
I'm looking forward to seeing how you guys pull it together!
I’m excited
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