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Unacceptable spam. Please remove me.
SocialThing spammed my contacts, sent invitations to them without asking me. Unacceptable.
So then I tried to deactivate my account, and there is no apparent way to do that.
Please remove all the information I have supplied from your databases and remove my account. Thank You.
So then I tried to deactivate my account, and there is no apparent way to do that.
Please remove all the information I have supplied from your databases and remove my account. Thank You.
I’m disappointed
2
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I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The best solutions from the company
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It appears 2 of micronauta's friends happened to receive invites after he signed up. These invites could have come from anyone who sent an invite to their address. I can assure you we have no access to your email address book, as we don't ever ask you for credentials belonging to an email provider, and as Matt mentioned earlier, none of the API's provide email addresses when we request user info.
Moving forward, please know that we hold the user's privacy above all else. We are a trust-based service. If we were to betray that trust, even once, in the most insignificant way, we fail you as the user, and will not survive as a company and a service. Quite frankly, I like to use the site myself, and would like it to stick around :)
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An email I just sent to micronauta:
Just to put your mind at ease, here's why we can't actually do that.
1. We don't know the email addresses of your friends. There's no way for us to actually get this. Any of the services that you add don't actually give us the email addresses of your friends, it would actually be a massive privacy violation.
2. I'm not sure what email service you use, but there's no way for us to dive into your contacts and find out who they might be, then send them email.
3. We're not sending unsolicited mail on your behalf. Currently (and it is a limitation) our invite email is very ambiguous, meaning when you get it, you don't know if it was sent to you via the main Socialthing! server, or by someone else, just sending out an invite code. For instance, every user can invite their friends via our invite interface. It may have been that they received invitations from other people as well, or if they were signed up for our mailing list, periodically we will send out invites to anyone that may have been on that list.
We will do as you wish and delete your account from our service, but I can assure you that there is no way that we have spammed your friends, no way that they have received an invite without some explicit action taken by us (via our mailing list) or by one of their other friends, who may have sent an invitation.
We have had a lot of users sign up via the FayerWayer blog, and it's likely that someone else that got accepted may have sent an invitation to one of your contacts that way. It's purely a coincidence.
I understand if you would prefer not to tell us, but if you could let us know of the email addresses of the people that we supposedly spammed, I would like to send them an apology email myself and try to track down how you might have gotten the impression that they got spammed.
This is against our nature, our culture, and more importantly our TOS, and with that, definitely not something that we want to do.
Sorry that you got that impression.
The company and 1 other person say
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Hey there micronauta. I can assure you that we didn't spam your contacts. There is no way for us to email all of your contacts, as we don't know their email addresses. As for sending them messages via various services, our TOS states that we wouldn't do such an act.
Can you provide us insight as to why you think we spammed your friends with invites? I'm really curious as to how that may have come up.
This is something we are vehemently against, there is no way we will ever spam any of your contacts at all.
The company and 1 other person say
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Inappropriate?Hey there micronauta. I can assure you that we didn't spam your contacts. There is no way for us to email all of your contacts, as we don't know their email addresses. As for sending them messages via various services, our TOS states that we wouldn't do such an act.
Can you provide us insight as to why you think we spammed your friends with invites? I'm really curious as to how that may have come up.
This is something we are vehemently against, there is no way we will ever spam any of your contacts at all.
The company and 1 other person say
this solves the problem
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Inappropriate?Ok Matt, thanks for your comment.
Looking forward to micronauta's reply. -
Inappropriate?An email I just sent to micronauta:
Just to put your mind at ease, here's why we can't actually do that.
1. We don't know the email addresses of your friends. There's no way for us to actually get this. Any of the services that you add don't actually give us the email addresses of your friends, it would actually be a massive privacy violation.
2. I'm not sure what email service you use, but there's no way for us to dive into your contacts and find out who they might be, then send them email.
3. We're not sending unsolicited mail on your behalf. Currently (and it is a limitation) our invite email is very ambiguous, meaning when you get it, you don't know if it was sent to you via the main Socialthing! server, or by someone else, just sending out an invite code. For instance, every user can invite their friends via our invite interface. It may have been that they received invitations from other people as well, or if they were signed up for our mailing list, periodically we will send out invites to anyone that may have been on that list.
We will do as you wish and delete your account from our service, but I can assure you that there is no way that we have spammed your friends, no way that they have received an invite without some explicit action taken by us (via our mailing list) or by one of their other friends, who may have sent an invitation.
We have had a lot of users sign up via the FayerWayer blog, and it's likely that someone else that got accepted may have sent an invitation to one of your contacts that way. It's purely a coincidence.
I understand if you would prefer not to tell us, but if you could let us know of the email addresses of the people that we supposedly spammed, I would like to send them an apology email myself and try to track down how you might have gotten the impression that they got spammed.
This is against our nature, our culture, and more importantly our TOS, and with that, definitely not something that we want to do.
Sorry that you got that impression.
The company and 1 other person say
this solves the problem
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Inappropriate?waitin 4 micronauta answer! BTW, no one of my contacts received anything. Maybe Facebook did that? Or Twitter?
I’m worried
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Inappropriate?It appears 2 of micronauta's friends happened to receive invites after he signed up. These invites could have come from anyone who sent an invite to their address. I can assure you we have no access to your email address book, as we don't ever ask you for credentials belonging to an email provider, and as Matt mentioned earlier, none of the API's provide email addresses when we request user info.
Moving forward, please know that we hold the user's privacy above all else. We are a trust-based service. If we were to betray that trust, even once, in the most insignificant way, we fail you as the user, and will not survive as a company and a service. Quite frankly, I like to use the site myself, and would like it to stick around :)
The company says
this solves the problem
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