I made a mistake on an order from songbird, can I fix the address before it's shipped?
So... I ordered something off of the songbird store but I made a mistake on the address! I e-mailed right away to ask if I could get the address changed to the correct one but didn't get a response... Today I got an e-mail that's says an shipping form was downloaded from paypal, still with the wrong address! I sent another e-mail right away, but I'm afraid it might go unanswered again. What can I do? If it is shipped to that address there's almost no chance I will ever see it and I was looking forward to sporting my songbird-wear! =,(
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Inappropriate?Bix707,
So sorry your post here was as slow or slower then your direct email. We've been a tad (ok a lot!) backed up here.
Did your order ever find its way to you? Let me know and if not I'll pass this on to our office manager.
I’m sorry we're so slow right now!
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Inappropriate?I'm afraid it never got to me. Someone at my old address probably got a nice surprise in their mailbox =,(
I’m frustrated but I undertand
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