songbirditunesagent.exe crashes on iTunes start

Hi Laura,
thanks a lot for your time and support. I headed over to BugZilla and found a ticket which describes the same bug that I experience. I will make sure to post all information I can find there.
Thanks a lot!

Each time I open iTunes (without Songbird running), I get an error message stating that the songbirditunesagent.exe has stopped working. Can anyone tell me why this happens and what to do to fix it?

This reply was created from a merged topic originally titled
Songbirditunesagent errors out when opening iTunes..

AppName: songbirditunesagent.exe AppVer: 0.0.0.0 ModName: songbirditunesagent.exe
ModVer: 0.0.0.0 Offset: 0000dbb1

----------------------

<?xml version="1.0" encoding="UTF-16"?>
<database>
<exe name="songbirditunesagent.exe">
<matching_file name="disthelper.exe" />
<matching_file name="mozcrt19.dll" />
<matching_file name="RunWithoutConsoleWindow.exe" />
<matching_file name="Songbird-Uninstall.exe" />
<matching_file name="songbird.exe" />
<matching_file name="songbirditunesagent.exe" />
<matching_file name="components\sbAlbumArt.dll" />
<matching_file name="components\sbBrowserAPI.dll" />
<matching_file name="components\sbClipboardHelper.dll" />
<matching_file name="components\sbdataremote.dll" />
<matching_file name="components\sbDBEngine.dll" />
<matching_file name="components\sbDeviceBase.dll" />
<matching_file name="components\sbDeviceDeviceTester.dll" />
<matching_file name="components\sbDeviceEventTester.dll" />
<matching_file name="components\sbDeviceFirmwareUpdater.dll" />
<matching_file name="components\sbDeviceManager.dll" />
<matching_file name="components\sbDeviceManager2.dll" />
<matching_file name="components\sbDOMEventUtils.dll" />
<matching_file name="components\sbDownloadDevice.dll" />
<matching_file name="components\sbFileScan.dll" />
<matching_file name="components\sbFileSystemEventsBase.dll" />
<matching_file name="components\sbFileUtils.dll" />
<matching_file name="components\sbGStreamerStub.dll" />
<matching_file name="components\sbIntegration.dll" />
<matching_file name="components\sbIntl.dll" />
<matching_file name="components\sbiTunesMediaImport.dll" />
<matching_file name="components\sbLibraryManager.dll" />
<matching_file name="components\sbLocalDatabaseLibrary.dll" />
<matching_file name="components\sbMediacoreBase.dll" />
<matching_file name="components\sbMediacoreManager.dll" />
<matching_file name="components\sbMediaExport.dll" />
<matching_file name="components\sbMediaExportAgentService.dll" />
<matching_file name="components\sbMediaManager.dll" />
<matching_file name="components\sbMediaSniffer.dll" />
<matching_file name="components\sbMetadataHandlerTaglib.dll" />
<matching_file name="components\sbMetadataHandlerWMA.dll" />
<matching_file name="components\sbMetadataModule.dll" />
<matching_file name="components\sbMozVariant.dll" />
<matching_file name="components\sbPlaybackHistoryService.dll" />
<matching_file name="components\sbPlaylistCommands.dll" />
<matching_file name="components\sbPrompter.dll" />
<matching_file name="components\sbProperties.dll" />
<matching_file name="components\sbProxiedServices.dll" />
<matching_file name="components\sbSQLBuilder.dll" />
<matching_file name="components\sbStrings.dll" />
<matching_file name="components\sbTestMediacoreBase.dll" />
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<matching_file name="components\sbWin32FileSystemEvents.dll" />
<matching_file name="components\sbWindowWatcher.dll" />
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<matching_file name="gst-plugins\gstaudioconvert.dll" />
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<matching_file name="gst-plugins\gstaudioresample.dll" />
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<matching_file name="gst-plugins\gstavi.dll" />
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<matching_file name="gst-plugins\gstcutter.dll" />
<matching_file name="gst-plugins\gstdecodebin.dll" />
<matching_file name="gst-plugins\gstdecodebin2.dll" />
<matching_file name="gst-plugins\gstdirectdrawsink.dll" />
<matching_file name="gst-plugins\gstdirectsoundsink.dll" />
<matching_file name="gst-plugins\gstdmoenc.dll" />
<matching_file name="gst-plugins\gstdshowdecwrapper.dll" />
<matching_file name="gst-plugins\gstdshowvideosink.dll" />
<matching_file name="gst-plugins\gsteffectv.dll" />
<matching_file name="gst-plugins\gstequalizer.dll" />
<matching_file name="gst-plugins\gstffmpegcolorspace.dll" />
<matching_file name="gst-plugins\gstflac.dll" />
<matching_file name="gst-plugins\gstgamma.dll" />
<matching_file name="gst-plugins\gstgdp.dll" />
<matching_file name="gst-plugins\gstgoom.dll" />
<matching_file name="gst-plugins\gsticydemux.dll" />
<matching_file name="gst-plugins\gstid3demux.dll" />
<matching_file name="gst-plugins\gstid3tag.dll" />
<matching_file name="gst-plugins\gstlevel.dll" />
<matching_file name="gst-plugins\gstmatroska.dll" />
<matching_file name="gst-plugins\gstmozillasrc.dll" />
<matching_file name="gst-plugins\gstmpegaudioparse.dll" />
<matching_file name="gst-plugins\gstmulaw.dll" />
<matching_file name="gst-plugins\gstmultifile.dll" />
<matching_file name="gst-plugins\gstmultipart.dll" />
<matching_file name="gst-plugins\gstogg.dll" />
<matching_file name="gst-plugins\gstplaybin.dll" />
<matching_file name="gst-plugins\gstqtaudiowrapper.dll" />
<matching_file name="gst-plugins\gstqtdemux.dll" />
<matching_file name="gst-plugins\gstqtvideowrapper.dll" />
<matching_file name="gst-plugins\gstqueue2.dll" />
<matching_file name="gst-plugins\gstreplaygain.dll" />
<matching_file name="gst-plugins\gstrtp.dll" />
<matching_file name="gst-plugins\gstrtpmanager.dll" />
<matching_file name="gst-plugins\gstrtsp.dll" />
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<matching_file name="gst-plugins\gstselector.dll" />
<matching_file name="gst-plugins\gstsmpte.dll" />
<matching_file name="gst-plugins\gstspectrum.dll" />
<matching_file name="gst-plugins\gsttheora.dll" />
<matching_file name="gst-plugins\gsttypefindfunctions.dll" />
<matching_file name="gst-plugins\gstudp.dll" />
<matching_file name="gst-plugins\gstvideobalance.dll" />
<matching_file name="gst-plugins\gstvideobox.dll" />
<matching_file name="gst-plugins\gstvideocrop.dll" />
<matching_file name="gst-plugins\gstvideoflip.dll" />
<matching_file name="gst-plugins\gstvideomixer.dll" />
<matching_file name="gst-plugins\gstvideorate.dll" />
<matching_file name="gst-plugins\gstvideoscale.dll" />
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<matching_file name="gst-plugins\gstvolume.dll" />
<matching_file name="gst-plugins\gstvorbis.dll" />
<matching_file name="gst-plugins\gstwavenc.dll" />
<matching_file name="gst-plugins\gstwavparse.dll" />
<matching_file name="lib\charset.dll" />
<matching_file name="lib\FLAC-8.dll" />
<matching_file name="lib\gettextlib.dll" />
<matching_file name="lib\gettextpo.dll" />
<matching_file name="lib\gettextsrc.dll" />
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<matching_file name="lib\gstbase-0.10-0.dll" />
<matching_file name="lib\gstcdda-0.10-0.dll" />
<matching_file name="lib\gstcontroller-0.10-0.dll" />
<matching_file name="lib\gstdataprotocol-0.10-0.dll" />
<matching_file name="lib\gstfft-0.10-0.dll" />
<matching_file name="lib\gstinterfaces-0.10-0.dll" />
<matching_file name="lib\gstnet-0.10-0.dll" />
<matching_file name="lib\gstnetbuffer-0.10-0.dll" />
<matching_file name="lib\gstpbutils-0.10-0.dll" />
<matching_file name="lib\gstreamer-0.10-0.dll" />
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<matching_file name="lib\gsttag-0.10-0.dll" />
<matching_file name="lib\gstvideo-0.10-0.dll" />
<matching_file name="lib\iconv.dll" />
<matching_file name="lib\intl.dll" />
<matching_file name="lib\libglib-2.0-0.dll" />
<matching_file name="lib\libgmodule-2.0-0.dll" />
<matching_file name="lib\libgobject-2.0-0.dll" />
<matching_file name="lib\libgthread-2.0-0.dll" />
<matching_file name="lib\ogg-0.dll" />
<matching_file name="lib\sbGStreamerMediacore.dll" />
<matching_file name="lib\sbQuickTimeMediacore.dll" />
<matching_file name="lib\sbWindowsMediacore.dll" />
<matching_file name="lib\theora-0.dll" />
<matching_file name="lib\theoradec-1.dll" />
<matching_file name="lib\theoraenc-1.dll" />
<matching_file name="lib\vorbis-0.dll" />
<matching_file name="lib\vorbisenc-2.dll" />
<matching_file name="lib\vorbisfile-3.dll" />
<matching_file name="xulrunner\AccessibleMarshal.dll" />
<matching_file name="xulrunner\crashreporter.exe" />
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<matching_file name="xulrunner\IA2Marshal.dll" />
<matching_file name="xulrunner\js3250.dll" />
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<matching_file name="xulrunner\mozctl.dll" />
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<matching_file name="xulrunner\nspr4.dll" />
<matching_file name="xulrunner\nss3.dll" />
<matching_file name="xulrunner\nssckbi.dll" />
<matching_file name="xulrunner\nssdbm3.dll" />
<matching_file name="xulrunner\nssutil3.dll" />
<matching_file name="xulrunner\plc4.dll" />
<matching_file name="xulrunner\plds4.dll" />
<matching_file name="xulrunner\regxpcom.exe" />
<matching_file name="xulrunner\shlibsign.exe" />
<matching_file name="xulrunner\smime3.dll" />
<matching_file name="xulrunner\softokn3.dll" />
<matching_file name="xulrunner\sqlite3.dll" />
<matching_file name="xulrunner\ssl3.dll" />
<matching_file name="xulrunner\ssltunnel.exe" />
<matching_file name="xulrunner\updater.exe" />
<matching_file name="xulrunner\xpcom.dll" />
<matching_file name="xulrunner\xpcshell.exe" />
<matching_file name="xulrunner\xpidl.exe" />
<matching_file name="xulrunner\xpt_dump.exe" />
<matching_file name="xulrunner\xpt_link.exe" />
<matching_file name="xulrunner\xul.dll" />
<matching_file name="xulrunner\xulrunner.exe" />
<matching_file name="xulrunner\plugins\npnul32.dll" />
</exe>
<exe name="kernel32.dll">
<matching_file name="kernel32.dll" />
</exe>
</database>

I've found that if I open iTunes first, then manually start songbirditunesagent.exe by double-clicking on it (located in C:\Program Files\Songbird) it will import my tracks from Songbird. This obviously doesn't fix the problem but at least it lets me sync my libraries.