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Imeem player loading with excessive volume.
Just today I've been running into a problem with the Imeem player. When a new song is loaded in the Imeem player, it sometimes begins playing with very excessive volume, distorting the audio and hurting my ears.
The volume slider on the Imeem player is in the same position as it was last at, and clicking it at all with the mouse immediately adjusts the volume to the correct level. In fact, even if I drag the volume slider to the top, I cannot reproduce that initial excessive volume level.
My Songza username is "darkelyte". I am running Songza via Google Chrome on Windows XP SP2.
The volume slider on the Imeem player is in the same position as it was last at, and clicking it at all with the mouse immediately adjusts the volume to the correct level. In fact, even if I drag the volume slider to the top, I cannot reproduce that initial excessive volume level.
My Songza username is "darkelyte". I am running Songza via Google Chrome on Windows XP SP2.
I’m annoyed, and my ears are bleeding.
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Inappropriate?As an added note, I have also had this occur in Firefox 3.0.3 also running in Windows XP SP2.
I’m frustrated, and losing my hearing.
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Inappropriate?darkelyte,
Thanks for letting us know about the issue with volume resetting to a higher level on imeem songs. I just wanted to let you know that I've passed this along to our developers to start looking at, and we'll have a solution for the issue out as soon as we can.
Best,
Ian
Songza Support -
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Inappropriate?Ian,
I was doing some problem solving of my own and noticed that Songza.com had a cookie with the name of "volume" set on my browser, and it's value was "300". I noticed that if I changed the volume of the Songza player (at the bottom of the screen) it would adjust the volume between 20 - 100 in intervals of 20 based on which of the five volume bars I clicked.
I also noticed that if I clicked in the black box around the volume bars, this set the volume to an excessive level (between 200 and 300, it appeared to be adding 200 to the volume level of the nearest bar where I clicked). This appears to be the bug.
Also of note: YouTube videos seem to be treating the 200 - 300 volume settings as 0 - 100, while imeem is actually using the 200 - 300 levels, which is causing the distortion.
Now that I know what to look for, I will keep an eye on everything to make sure the volume is not changing on it's own at all. I'll let you know if I discover anything else unusual regarding this situation.
I’m relieved, and my ears are happier now.
EMPLOYEE
