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Troubles immediately after trying to log in.
I click login and log in, hopefully. But there is no new page with my username at the top or options to change my profile info, or ,most importanlty, no link to get to my playlist which I am trying to make. I have gone to songza.com/chocolatefrogs (my username) but still, nothing to allow me to use songza to its full potential.Also, I just signed up but didn't receive any confirmation email--does Songza do this?
Thanks.
Thanks.
I’m frustrated
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Inappropriate?Hi ChocolateFrog,
It appears as though you've registered successfully, since that profile page (http://songza.com/chocolatefrogs) is a valid one. If you are logged in, you should see a link in the upper right-hand corner that says "My Profile."
To answer your question about the confirmation email, we do send one that welcomes you, however it doesn't require that you confirm anything. We've received reports from some users that the email has been caught in their Junk Mail filters. Hopefully, you'll be able to find it in there, however it doesn't contain any pertinent information aside from "Welcome!"
I hope that this answers your question. If you continue to have difficulties logging in, please contact our customer support at: support [at] songza.com, and someone will be able to assist you further.
Kind regards,
Scott
EMPLOYEE
