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AIM screenname deleted from contact in (local) Address Book after syncing with soocial

Screen names keep getting deleted from contacts in my Mac Address Book. This is repeatable.

Attempts to fix the problem keep getting wiped out. For example, I have several names in my buddy lists that are now not associated with contacts. To re-associate the screen name with a contact, I right click on contact in iChat buddy list, "show info", Address Card tab, click "Choose Card..." button, select the name, hit OK, then close the dialog box. Problem solved. Then, a couple hours later, I notice that the card and the screen name have become unassociated once again.

This is happening over and over for days now.

I went on to Soocial.com to add in the screen name there and I find that there is no place to add a screen name for chat. Could it be that Soocial keeps wiping this information away for some reason?

Please help.
 
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3 people have this problem

The company has a solution in progress.


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