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BB Client Won't Sync -- APN Error
BB client is stating that APN server is not found when trying to sync. Error message flashes very quick and there is nothing in the log file. Am a user from Hong Kong.
I’m frustrated
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Tell me when someone solves it.
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The more people who report this problem, the more it gets noticed.
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Inappropriate?Could you send us an email at support@soocial.com and we can look into your specific case. Send us the specifics of your phone model, OS version and your network/carrier.
It's possible that we don't support your device yet (right now only 4.6.x and some 4.5.x phones) have a look at our supported devices page: http://www.soocial.com/support/devices
However it looks to me like it is a matter of finding the right internet settings on your phone. Do a quick search for your network/carrier and APN settings and you should find the correct settings to use.
I’m hoping this will help us help you... ;-)
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Inappropriate?Have a Bold 9000 OS 4.6.0.301.
Enabled APN and tried to setup the network but now getting error message that Tunnel failed?
I’m frustrated
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Inappropriate?Joey,
looking at your logs it seems you got it to work. What changed?
I’m quite curious
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Inappropriate?I've gotten past the APN and tunnel errors to run into a "Network error: Error Trying to resolve".
I'm on Rogers (Canada) using a Bold (4.6.X) and an APN of blackberry.net. -
Inappropriate?Nevermind, another site indicated "internet.com" is the correct APN. All is good at we're at 20% sync'd!
(My BB is linked to my Enterprise BES and I'm hoping the sync is better than the Outlook client. I kept getting duplicate entries and dropped data when having GMail, Mac, and Outlook (last one added).)
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This solves the problem
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Great mjm42. Glad you got it to work! -
About your other syncs. Make sure you don't sync in a circle. This will cause dupes for sure. you can have many connections in line. But they should never sync amongst each other.
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