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Can't access Connections - Loosing contacts is Gmail
I can't access my Connections.
I really need to access to because I'm loosing contacts syncing with Gmail. In your web I have 353 contacts but in Gmail (synced) I only have 260. Why?
I really need to access to because I'm loosing contacts syncing with Gmail. In your web I have 353 contacts but in Gmail (synced) I only have 260. Why?
I’m frustrated
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
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Inappropriate?Hey carblanco,
So, if i understand right. Your can't access the connections page? We can look in to that. did you try with different bowsers?
The reason there can be a difference between Soocial and Gmail is because not all the Gmail contacts make it to Soocial. If they are only an e-mail address. we do filter them out. Also every e-mail can only be in Gmail once.
I’m undecided
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Inappropriate?Hi,
I've tried with firefox and safari. Same results.
And about Gmail, your reasons don't match with my contacts.
In the first sync I had all my contacts synced. -
Inappropriate?Hi Carblanco,
First of all thanks for using Soocial and sorry giving you the Hoff in his speedo. If you email your Soocial username to support at soocial.com we can see whats going on with your specific account.
The difference in contacts count between Soocial and Gmail can be explained by a limitation that Gmail has put on the contact list. Like I explained here (http://getsatisfaction.com/soocial/to...) Gmail will not allow you to assign an email address to a contact twice, and Gmail will reject any contact we try and add that has an email address already assigned to another contact. It could be that the contacts you are missing are because of this issue.
Could you check that with the contacts you are missing? -
Inappropriate?Ok, give me a support email.
Let me check the Gmail issue.
Thx. -
Inappropriate?the email address for support is support at soocial.com
cheers, Simon -
Inappropriate?Maybe the problem with Gmail contacts is the Suggested Conctacts funcion which add automatically contacts.
I've removed all suggested contacts. Let's see. -
Inappropriate?The suggested contacts problem with Gmail is a whole other beast, make sure you have a look at this thread http://getsatisfaction.com/soocial/to... regarding that issue.
And if you're up for it, please voice your complaint to Google about this issue at http://code.google.com/p/gdata-issues... -
Inappropriate?did you check my account?, I sent to support my username but no luck right now.
Checked deleting cookies and everything and still the same Speedo ;-)
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Inappropriate?Well, I can access to my Connectios but:
- Some Gmail contacts are gone, they are in Contacts but not in Gmail, I'm doing manual sync but with no results.
I don't know why because this mail address are not in my actual Gmail contacts.
- Mac OS 10.5.5 does not sync -
Inappropriate?Conclusions:
If you sync with Gmail your contacts are progresively gone. Why?, because if you send an email to a friend it will appear at Suggested contacts and won't sync anymore with Soocial, so you loose your contact in Outlook.
Right?
I’m confused
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