Loading Profile...
Organisation name repetition
Certains contacts get organisation name in double, like: "Soocial, Soocial" in the field.
If I edit, erase and save, I always get a double name. I have to completely delete organisation name, save, and edit again to store the right data.
Good luck with this one!
If I edit, erase and save, I always get a double name. I have to completely delete organisation name, save, and edit again to store the right data.
Good luck with this one!
I’m finding bugs today
2
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
-
Inappropriate?Arnault,
We have seen that behavior every now and then. Do you actually know when this happens? Can you give us that info? If we can reproduce it we are close to fixing it...... -
Inappropriate?I didn't find any extra info under Gmail or my phone.
Theory 1: new api will fix it, or not. There is a new field "Title". Maybe it's that. Soocial is using this field without allowing edition. A bug resulting of Google new api switch ?
Theory 2: did Soocial change the way to stock field "Organisation" ? I saw a field company/other but I don't remember if it's in Gmail or my phone.
I’m undecided
-
Inappropriate?Not sure how this multiplication came about. But we are implementing a feature soon that will look for duplicate data within one contact and remove it. Yay! for cleaner contacts.
-
Inappropriate?Not sure it is the same problem, but is is very similar.
After re-connecting Gmail (wanted photos to sync, so I deleted connection to Gmail and and then reconnected with the "merge contacts" option).
The contacts are deduped, and at first look it all looks fine. But, there are two problems with the dedupe... (or to be fair, I think it problem originates from Gmail's contact handling, but it would be good if Soocial could correct the symptoms...)
1. Companies with only a company name, has that name filled out both in the Organisation field, and in the "Given name" field.
-- it would be great if the dedupe would somehow identify this and only keep Organisation name.
2. Some contacts end up with two Organisation entries - one with only the Organisation name, and one with the the Organisation name plus the Unit 1 field filled out.
-- in those cases the two Organisation entries should be merged into one, keeping the Organisation name plus the Unit1..x fields.
Beside these small issues, the re-connection of my Gmail account was performed very smoothly. Thanks for that.
EMPLOYEE
