Contacts are disappearing, others are getting copied!
Hi,
Trying very hard to make Soocial work, but it has been very frustrating. I am on Mac 10.5. I started out with an address book with approximately 1040 cards. Connected to Soocial which only showed 1038. Close enough I thought. I had previously wiped out my Google contacts so it was fresh. I added the connection to Google and let things go. I checked back and had roughly 940 contacts in google. Again, I figured some contacts did not make the sync. Now after being away for a few hours I come back, and my Soocial address book and my Mac Address book only have 530 cards, many of which are duplicates or triplicates. My google address book is down to 367 contacts. I really want to make this work, but I am really low on confidence at this point.
Thanks, art
Trying very hard to make Soocial work, but it has been very frustrating. I am on Mac 10.5. I started out with an address book with approximately 1040 cards. Connected to Soocial which only showed 1038. Close enough I thought. I had previously wiped out my Google contacts so it was fresh. I added the connection to Google and let things go. I checked back and had roughly 940 contacts in google. Again, I figured some contacts did not make the sync. Now after being away for a few hours I come back, and my Soocial address book and my Mac Address book only have 530 cards, many of which are duplicates or triplicates. My google address book is down to 367 contacts. I really want to make this work, but I am really low on confidence at this point.
Thanks, art
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Inappropriate?Art, any other syncing solutions in the loop? The logs for the Address Book sync do show heaps of deletes. I just saw you are trying again. Please let us know what you find.
I’m confused
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Inappropriate?My Thanks to Bart for helping me solve my own problem. Turns out I did have a rogue sync program running in the background that was performing some level of sync between my mac ab and google. This was causing crazy results. Once I shut that down, and let soocial populate my google ab from scratch, everything seems to be working great. Now I am just hoping for an Activesync (windows mobile) solution!! Thanks again.
I’m thankful
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Inappropriate?I don't have any other sync programs running and I am getting disappearing contacts. Last time I synced 700+ and it dropped to just above 500. After cleaning up that mess, I tried again with 500+ and now I have 447. I am also trying desperately to make this work but so many disappearing contacts is a problem. Last time, most of them reappeared within a few hours.
I’m confident you can fix this!
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Hey Darrel, that's odd behavior. We need your username to be able to investigate. You can send it to support (at soocial dot com) -
Inappropriate?I sent my username via e-mail but just in case it's darrell.j.davis at gmail dot com.
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I did reply to your mail yesterday. Did you not get it? -
Inappropriate?By the way, this time none of the contacts have reappeared.
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