Loading Profile...
duplicate numbers with N75 sync
I have duplicated phone numbers (the same number twice on one contact, with slight formatting variations, e.g. spaces instead of dashes) on my phone (Nokia N75). At some point those got sync'd back to my Soocial contacts.
I cleaned up the Soocial contacts (remove the duplicate numbers), then sync'd my phone, dups are still there. Then I tried "force update" in Soocial, dups are still there. Even tried turning the phone off and on, dups are still there? What gives?
I cleaned up the Soocial contacts (remove the duplicate numbers), then sync'd my phone, dups are still there. Then I tried "force update" in Soocial, dups are still there. Even tried turning the phone off and on, dups are still there? What gives?
I’m unruffled
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
-
Inappropriate?Hey Jake,
Can you send us some names for contacts that is happening to? We'd like to see if it is something we are causing. You can send it to support (at soocial dot com)1 Comment
Add a comment
This solves the problem
-
One of the names is Dexter Donham.
I think I don't understand what "Force update" does. I tried deleting one of the affected contacts on my phone, in the hope that a clean version would be sync'd back when I did a force update sync. But after syncing the contact was deleted from Soocial. Is there any way to overwrite everything in the phone with everything on Soocial? -
Inappropriate?Hey Jake,
So Soocial has the right info? And you want to get that to your phone?
This is what you do:
1. Remove the phone from the www.soocial.com/connections page.
2. Remove all the contacts from your phone. (BACKUP!)
3. Sync with Soocial.
Now Soocial should push all the contacts to your phone.
The "Force Update" button should also overwrite all the contacts on your devices with the information on Soocial. -
Inappropriate?Hmm... force update doesn't do that for me, it does a regular sync as far as I can tell.
I’m annoyed
-
Inappropriate?The force update button should make Soocial send every contact in Soocial to the phone like it was updated. Are you sure you have duplicated numbers for your contacts in your phone? I noticed that one of the contacts you send me by mail has a bunch numbers. Two of them are both labeled "WORK" and have the same last four digits: -4395
EMPLOYEE
