Loading Profile...
Error setting up sync on Sony Ericsson W950i
When I try to set up a sync with my Sony Ericsson W950i and accept the SMS send to me I get the following error:
Fout bij verwerken van het beschikbaarstellingsdocument
or translated
Error while processing set up file
Therefor I tried to set up the sync manually, but when I try to sync I get this error:
Versie niet ondersteund
or translated:
Version not supported
As far as I know I have the most recent firmware installed on my phone. Could you guys help me solving this problem. Thanks!
Fout bij verwerken van het beschikbaarstellingsdocument
or translated
Error while processing set up file
Therefor I tried to set up the sync manually, but when I try to sync I get this error:
Versie niet ondersteund
or translated:
Version not supported
As far as I know I have the most recent firmware installed on my phone. Could you guys help me solving this problem. Thanks!
I’m frustrated
6
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solution from the company
-
Can you try to enter the setting somewhere to Sync both ways? We don't support one-way syncs yet and that is usually what is happening when it throws a 'version not supported' error.
Thanks for your patience and let us know how it goes!
I’m frustrated with you...
The company says
this solves the problem
-
Inappropriate?Can you try to enter the setting somewhere to Sync both ways? We don't support one-way syncs yet and that is usually what is happening when it throws a 'version not supported' error.
Thanks for your patience and let us know how it goes!
I’m frustrated with you...
The company says
this solves the problem
-
Inappropriate?I can choose the following options:
synchronize
back-up
recover
export
import
I choose back-up the first time. However, I now switched to synchronize, but it still throws the version error. Are there other options? Thanks! -
Inappropriate?Hi TubeTone,
Can you email your Soocial username to simon at soocial.com? Then I can have a look at the logs for your phone to see what exactly is going on.
Sorry for the trouble and thanks for your interest in Soocial
I’m sure we can get it to sync
-
Inappropriate?Hello, I am also getting this error message on my Sony Ericsson P1i. My account in also set to synchronize. -
Inappropriate?Simon had a look for me at the log files at soocial. But they now thing that the problem is that my phone (and probably other Sony Ericsson phones too) only supports the 1.2 version of the synchronization protocol and Soocial (for now) only supports version 1.1. Simon advised me too look for a setting in my phone to switch from 1.2 to 1.1, but I was unable to find anything. If you can fine anything in your phone please let me know!
-
Inappropriate?After a little research I am not sure it is possible to change the sync protocol to 1.1. I can't find anything in the SE manual. Have you had any luck?
-
Inappropriate?Me neither. So I'm afraid that we have to wait until Soocial is upgraded to support protocol 1.2 as well. Any plans guys?
-
Inappropriate?I'm working on it. It's ready when it's done; I'm not giving an ETA for this, sorry guys.
I’m confident
-
2 Comments Add a comment
This solves the problem
-
Hey Murb, :-) How's life?
And the SE G900 support SyncML 1.2, right? -
Life is good, thanks :)
According to this whitepaper, the SE G900 indeed supports SyncML 1.2:
http://www.scribd.com/doc/3232839/Son...
(see p. 47) -
Inappropriate?yes i tired to setting it too but dont know why what wrong? maybe phone it perfect but am not yet to smarter enough :D
I’m miss wild
EMPLOYEE
EMPLOYEE
EMPLOYEE
