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fone syncing never completes
i've tried several times since 2 weeks to sync my fone but i've always had a network error when downloading.... uploading's fine
now i got some 3000 contacts instead of 500 and they never got merged!!! WTH !!
now i got some 3000 contacts instead of 500 and they never got merged!!! WTH !!
I’m hassled
4
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Hey adarsh, I'm sorry for that. I will start the magical merge script for you.
Of course your syncs should not fail. I'll look into it. Maybe I have to write a workaround for your phone, that'll probably take a bit longer.
I’m glad you complained; it gives us a chance to suck less.
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Inappropriate?Hi Adarsh, it does suck that some users don't get the Hassle-free experience. Please understand that we are trying to create a sync tool that will sync with most or all phones - not a trivial task. If you email us your username and phone details we can look into it more deeply.1 Comment
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I'm already looking into the logs. This username is fairly unique :-) -
Inappropriate?my username's Adarsh and i got a sony-ericsson k530i
and i'm in France using a 3G network... i hope that helps
hey i'm pretty confident you guys will solve this out...i'm pretty patient since i know you guys are doing a massive job out here
keep it up :)
I’m confident
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Inappropriate?It's a problem with database-locks. I suspect the Gmail-connection is spoiling the fun with the automatic merging. I'm not able to fix it completely right now (since I didn't make the gmail-connection) but I did my best. Most of your duplicate contacts got merged now but you probably still can't sync your phone yet.
I’m undecided
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Inappropriate?I have a k350i Sony phone and my syncing used to work, but no longer. Now I get invalid server response and time out messages. My username is heathweaver. Everything was going really fine, which got me hooked, so now I am extra frustrated to not have everything working.
I’m frustrated
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Inappropriate?I also have this problem on my N95. My contact are not merged, just downloaded and add (so i get 164 contact insted of 82 at my second shot). I get invalid server response and time out message after it said "reception contacts". I use the sync with wifi or 3G connection. Like adarsh i'm in France.
Cheer.
I’m confident
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Inappropriate?hey there... could you run the de-duping script once again? Another sync failed yesterday :(
I feel kinda guilty to send invites right now. I can't do that till it really works with my sony-ericsson and gmail.2 Comments Add a comment
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Sorry for the mess. I did just start the deduper
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deduping again since some scheduled dedupe-jobs never ran. This will take a while since you have so many duplicates but I surely expect it to be finished in one hour from now.
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Inappropriate?Can you look into my syncing problem as well. User name heathweaver and a Sony K530i?
I’m sad
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Inappropriate?I've got this problem on my SE w580i.
Username: raj [at] mynameisraj [dot] com2 Comments Add a comment
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deduper please?
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consider it done.
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Inappropriate?hey guys...my k530i hasn't been syncing for weeks now...
i keep getting network interruption messages and this time no contact data is being synced. Is there an issue with Orange or what?
I’m frustrated
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Hey Adarsh,
Looks like you phone starts sending messages and never completes. We don't receive any errors. And I guess you phone is not being clear on why your network gets interupted? Seems like you had this problem before. How did it get solved back then? -
Inappropriate?before that, some contacts would sync then it would stop suddenly while contacts are being sent
...but now NO contact data is being involved at all. i get 'Communication interrupted' after like 40s (Data counter: 1099b sent, 590b received)
IMO this isn't the same problem.
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Inappropriate?Hey Adarsh,
We did implement a fix last night that might solve your problem. Would you mind trying to sync and tell us the result? -
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Inappropriate?Bart, i used to get another msg from my phone before the present case. My phone would say that the character " cannot be considered as a name.
I looked for " in my contact names both on soocial and gmail but couldn't find any.
but today, while importing my contacts during subscription on a music service (blip.fm) i found 21 email addresses with " as name! And this is always the 2nd email address of a contact.
i'm pretty sure this is the root of the problem. These " contacts (i still dunno how they happened to exist) aren't visible on neither gmail nor soocial so i can't get rid of them.
I’m confident
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Inappropriate?Adarsh, are you able to edit those e-mail addresses so you can get the syncing going again? Are those " 's in Soocial? Or are they in your phone? Can you give is an example of those contact or even send us a list so we can see where they are coming from?
I’m unsure
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Inappropriate?they are all secondary emails. And they belong to their respective contacts in Soocial. When i search for " i don't get anything. I've got the full list. How can i send it to you?
i think they never got to the phone. in fact, that is the reason why the syncing was being stopped at first.1 Comment Add a comment
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You can send it to bart at soocial.com
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Inappropriate?a week ago i had my first successful sync after a long time.
and today after the forced update, everything looks fine ^^
thank you!
I’m thankful
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Yeah!! Thanks for not giving up Adarsh.
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