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Gmail & Address Book Duplicate & Issues
Syncing Soocial with Gmail contacts, than Apple Address Book resulted in mis-formatted addresses and duplication across all devices. Syncing Address Book 1st, seems to have helped. I had to delete all contacts from Gmail in order to avoid any duplication issues with the first sync.
It's taken 2 days to get this working correctly due to the inability to sync Gmail on demand.
It's taken 2 days to get this working correctly due to the inability to sync Gmail on demand.
I’m frustrated
19
people have this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company has a solution in progress.
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Inappropriate?Hey pjpugliese,
Sorry about that. We know there is a bug somewhere that cause the addresses in OSX to multiply and become ugly. (lots of /n's) We have been trying to reproduce this and haven't been able to so far. For most people things seem to work fine. But for some the addresses just go insane. We are looking in to it. We'll notify you when we have found something -
Inappropriate?About a day ago Soocial & Gmail duplicated every entry for a contract. Each contact is only listed once, but almost all have 2 home phones, 2 home emails, 2 work emails, etc. Somehow each entry for a contact has been duplicated in the contact record.
Apple Address Book wants to sync changes, and is tring to delete all the duplicated fields completely (ie, 0 home phones) I keep cancelling the sync.
What happened? This needs to be addressed. I'm hoping they don't make a 3rd duplicate on next sync!
I’m frustrated
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Inappropriate?Sorry for causing this trouble. We know about it and are working on fixing it asap. The data that the sync is trying to remove should not be gone from Soocial. We will notify you on when it is safe to sync again. Please make a backup of your Address Book if you haven't done so yet.
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Inappropriate?I tried you guys based on a recomendation and now my address book is almost unusable. There are many duplicates and lots of errors. I tried to follow the OSX 10 prompts on sync correctly but the end outcome is a complete mess.
I'm really pissed off.
Will there be a fix that can go through and clean it up?
Or will it just stop it happening again?
I have 1,000's of contacts from many years of business and now I'll almost need to pay someone to clean it up for me.
I’m very very unhappy
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This solves the problem
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Really sorry about this Bigmick,
The deduper might solve part of this: http://www.soocial.com/tools . We need your user name to see what is causing this. -
I found your user name. You are affected by the "Pull/Push" bug. http://getsatisfaction.com/soocial/to... My fix at the top of this topic will hopefully solve it for you.
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Inappropriate?I have multiple contacts in both Gmail and my Mac contacts. Some of the contacts have over 50 duplicates, with small differences like an extra space. My contact list has gone from a few hundred to over 2000!!!!
I’m frustrated
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This solves the problem
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Hey Megan,
We need you user name to investigate. Can you please send it to support (at soocial dot com)
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