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Gmail and Highrise only?
Will Soocial work ok with just Gmail + Highrise? Do you need a Phone/Mac for the synchronization to work?
I’m unsure
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The best answer from the company
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Soocial will work with just GMail and Highrise. You do not need a phone or OS X for it to work for you. Changes between those two will be polled and updated around every hour.
I’m happy with getsatisfaction
The company and 1 other person say
this answers the question
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Inappropriate?Soocial will work with just GMail and Highrise. You do not need a phone or OS X for it to work for you. Changes between those two will be polled and updated around every hour.
I’m happy with getsatisfaction
The company and 1 other person say
this answers the question
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Inappropriate?Hey, thanks for that. It's been about 24 hours now and nothing seems to have happened though, is there anything I need to do to make Soocial start polling for updates?
I’m unsure
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Inappropriate?Hm well that shouldn't be happening. Please feel free to email me your soocial username at simon@soocial.com and I'll have a look at it.
I’m just waking up
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Inappropriate?Hi Allan,
I've found your soocial profile and see that both your GMail and Highrise connections are marked as inactive. You can activate both by going to the connections screen, clicking the 'edit' link beneath each connection and placing the check in the 'sync this engine' checkbox. Soocial should start syncing your contacts within 2 hours.
Let me know how it goes.
I’m sure we'll get them in sync
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Inappropriate?Hey, thanks for the response, I've been through the forms but it just takes me through the process of setting up the Engines again; I can't see any check boxes at all. However it does say now that the Gmail engine is scheduled for synchronization, so I'll give it a couple hours and see what happens.
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Inappropriate?I have the same non sync problem : nothing happens after severals days i setup my gmail account.
I tried to edit my gmail connection but i can't find the check box : each time i click on the edit button it asks for gmail user ...
I sent to you an email with my login.
Thanks,
David -
Inappropriate?Hi David,
I got your email and am checking it now, it looks like your setup job didn't complete. Perhaps due to the high load we were experiencing when you signed up.
I'll dig some more to see what I can find and I'll get back to you as soon as possible. -
Inappropriate?Hi David, Allan and others,
I've found the issue, there was a bug in our gmail backup mechanism. The email for the backup refused to get sent blocking the whole sync operation. It's been fixed now and you should see you gmail connections syncing within the hour. Let me know if you run into any other issues.
Sorry for the trouble! -
Inappropriate?Thanks a lot :)
Now i can edit the gmail connection.
I wait for the sync.
thanks,
David -
Inappropriate?Simon,
Contacts screen is not populated yet ... My Gmail connection is logging : "Last Sync at: Tuesday 17 June at 10:28 AM"
Have you got an idea what i need to do as a next step ?
Tx
David -
Inappropriate?Hi Allen,
That is actually very good news. Our sync is split into two parts, the first part checks for any activity in GMail (adds, deletes, updates) and schedules so-called jobs for each of these changes. When that is done, all those separate changes are worked through. Because of the bug we discovered with your help earlier today our queue of jobs is quite large and is taking much longer than usual. At normal times we'll have less than a 1000 jobs queue, right no there's at least 20 times as much. This isn't a problem, it just means we need some time to catch up.
I hope that answers your question. -
Inappropriate?Simon,
My 469 contacts have been well populated !!
Thanks :)
good job !
david
I’m happy
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