Loading Profile...
Highrise Failed to Sync with Soocial
My Highrise connection was established but it did not sync with Soocial after 25 min. Left over night. Still no sync.
I’m frustrated
2
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
-
Inappropriate?Hey Tony,
Just a quick queston: Do you have any contacts marked "work" in Soocial? Only those get synced to Highrise.
I’m hopefull that will solve your problem
-
Inappropriate?My sync from Addressbook to Highrise works perfect. However when I create a contact in Highrise is not sync'ed back to soocial and of course doesn't get into the address book.
If I create a contact in soocial it does get synced to addressbook
I’m intrigued
-
Inappropriate?Hey jnunez,
I just tried this out. I created a contacts in Highrise. Initiated a manual sync in the Soocial webapp. The contact I just made was synced to Soocial.
Did you check if a sync occurred with Highrise after you created that contact? What exactly does that contact in highrise look like? I would like to be able to reproduce what is going wrong for you.
Can you send download the Vcard from Highrise for that contact and send it to our support at e-mail address
I’m curious as to what goes wrong there
1 person says
this answers the question
-
Inappropriate?The contact only has name: highrise lastname: contact
How do I check if the sync has happened?.. I'll send you the Vcard but what is the support email address
EMPLOYEE
