How can I merge or dedupe Firstname Lastname and Lastname, Firstname?
Hi guys
I'm not sure how they got there, but I have a whole load of duplicate contacts in my Soocial contacts and in my Gmail contacts (and they have now synced accross into Outlook as well)
A few of the duplicates were removed by running the dedupe in your webapp, but I still have many duplicates which appear twice in this format:
Lastname, Firstname
and
Firstname Lastname
When I try and manually merge these 2 contacts in the soocial webapp, I get the message "Not Mergeable". So is there any way to to merge or dedupe these contacts *without* first manually editing the Firstname and Lastname fields?
Thanks a lot - even as a beta, Soocial is already a great service, I'm just getting a little confused trying to work out how to remove these dupes without manually changing anything.
I'm not sure how they got there, but I have a whole load of duplicate contacts in my Soocial contacts and in my Gmail contacts (and they have now synced accross into Outlook as well)
A few of the duplicates were removed by running the dedupe in your webapp, but I still have many duplicates which appear twice in this format:
Lastname, Firstname
and
Firstname Lastname
When I try and manually merge these 2 contacts in the soocial webapp, I get the message "Not Mergeable". So is there any way to to merge or dedupe these contacts *without* first manually editing the Firstname and Lastname fields?
Thanks a lot - even as a beta, Soocial is already a great service, I'm just getting a little confused trying to work out how to remove these dupes without manually changing anything.
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Did a quick test. Seems like there is an option in Outlook that lets you decide how you want your contacts to be shown. First name or Last name first. This affects the way your contacts are stored and synced to Soocial.
I’m happy that seems to be clear
The company and 1 other person say
this answers the question
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Inappropriate?Miles, need your username to look at what happened. One thing we want to do in the very near future is changing the merging interface where we give you the option for picking the name of the merged contact.
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Inappropriate?Thanks Bart. I've sent my username to a support@soocial.com. Look forward to finding out more :)
I’m Anticipatory
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Inappropriate?It would be great to be able to say "merge these contacts, and here's how I want it to appear" (ie, keep this information from contact A, keep this information from contact B, and make them into one record so I don't have to manually change/remember/copy information).
I’m hopeful for a fix
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Couldn't agree more! -
Inappropriate?Did a quick test. Seems like there is an option in Outlook that lets you decide how you want your contacts to be shown. First name or Last name first. This affects the way your contacts are stored and synced to Soocial.
I’m happy that seems to be clear
The company and 1 other person say
this answers the question
-
Inappropriate?Thanks Bart - It would be good to document this in the web app and/or in the help file for the outlook sync. Looking forward to seeing the enhancements to the merge and dedupe functionality :)
I’m looking forward to spending the evening getting my contacts deduped
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