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How do I manually setup a phone?
How do I manually setup a phone?
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Inappropriate?If you are not in a country that supports an automatic configuration text message then you can still use Soocial by setting up your phone manually. Many phones have different ways to do this, but in general you must fill in the following information:
1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization
Other fields do not matter, but be sure to have a working internet connection.
1 person says
this answers the question
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Inappropriate?Using Nokia N95 8GB What should I give for remote database I gave "contacts" but it didn't work
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Inappropriate?Same problem. We have to try different server version - 1.1, instead of default 1.2 -
Inappropriate?YES! It uses server v1.1
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Inappropriate?Found the solution
1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization
6. Set The Remote Database ./contacts
I’m confident
1 person says
this answers the question
2 Comments Add a comment
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Thanks Arjun, although it really *shouldn't* matter what the remote database is. If this works than that might help others too, thanks heaps! -
Where username is the emailaddress you use :)
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Inappropriate?but, how do I get past "Step 1" in the setup sequence on the soocial web site, if my phone isn't supported? -
Inappropriate?Hi Mptpro,
you don't *need* to setup the phone in our webapp, if you manually setup your phone. The setup in the Soocial webapp is for automatically configuring your phone, which is done by sending a text message.
Once you sync your phone, it will automatically appear on the 'Connections' page. -
Inappropriate?I see the settings you enter, but no mention of WHERE you enter those? What application is actually doing the syncing using those settings?2 Comments Add a comment
This answers the question
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Hi there, the problem is that every phone is different and thus have different interfaces and menu structures where to fill in that information.
We are working on a system that shows you how to set things up manually for every phone that we support but no ETA on that yet. -
yes, where do you enter the settings?
i'm using from china (w/ china number). -
Inappropriate?Hi scionguy, Can I know which Mobile phone you are using1 Comment Add a comment
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I'm using an HTC Tytn II (8525 on AT&T) running Windows Mobile 6.0.
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Inappropriate?Hi scionguy,
Windows Mobile phones aren't support yet sorry! Most phones have the software built-in but Windows Mobile hasn't.
Synthesis AG (http://www.synthesis.ch/) has some sync-client applications for Windows Mobile but we haven't tested those yet to see if they work with Soocial. -
Inappropriate?I can't make it work on my Sony Ericsson W910i, can anyone tell me where exactly to put what?1 Comment Add a comment
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hey ebidk, the SE 910i should work fine. Sorry we missed your question. Would you care e-mailing us your username to support at soocial.com and we can take a look at the logs and see what might have gone awry.
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Inappropriate?Just tried to sync my Samsung i900 with Synthesis AG (http://www.synthesis.ch/) using
1. Server: sync.soocial.com
2. Username: your Soocial username (your email)
3. Password: your Soocial password
It took several loads to sync all my 1500 contacts, but it worked very well.
I’m happy happy joyed
3 Comments Add a comment
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I have an HTC 8925 (Tilt) with WM6.1 and tried to setup funambol, but it wont' take my credentials. I logged out/into the site to make sure I had the email address and password correct. Has the server changed to something different or is it looking for something other than the email/password used to login to the website?
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This is encouraging because I'm considering buying a Samsung Eternity (SGH-a867) in the USA (ATT/Cingular carrier) and hope to sync it with my Mac running Microsoft Office 2008 for Mac's Entourage client. Alternatively, I can sync that to iCal & Mac Address Book. What about syncing to Google Calendar and Google Contacts?
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This is encouraging because I'm considering buying a Samsung Eternity (SGH-a867) in the USA (ATT/Cingular carrier) and hope to sync it with my Mac running Microsoft Office 2008 for Mac's Entourage client. Alternatively, I can sync that to iCal & Mac Address Book. What about syncing to Google Calendar and Google Contacts?
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Inappropriate?I can connect to the server but cannot go trough the authentication? any suggestion?
Thanks -
Inappropriate?Hi tistef,
if you could give us your username we could check out the logs and see what's going on. You can mail us at support a t soocial.com -
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Inappropriate?Hey David,
What phone are you trying to set up? -
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Inappropriate?David, you want to send your username to support )at) soocial.com I can see what I can find.
I’m confident we can find the solution
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Inappropriate?Hi,
I have a Nokia 6120 Classic and would like to know where am I inputing all this data? You just said what to fill out but not WHERE.
Thanks1 Comment Add a comment
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Menu> settings>connectivity>sync>options> new sync profile
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Inappropriate?I have a Samsung F700v. There are loads of problems with the sync Feature on this phone. Can anyone point me in the right direction. I'd love to start using Soocial!
I’m sad
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Inappropriate?Hey czechman,
Samsung phones don't seem to work out of the box. In this thread Polle de Maagt got his Samsung syncing using the http://www.synthesis.ch/ client. If you try that would you mind letting us know what you experience?
I’m hopeful
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Inappropriate?My 2c:
Just got my soocial login, I'm ecstatic, thanks!!!
As mentioned above, I had to change the server version to 1.1 from the default 1.2 as setup by the soocial text. With 1.2 I kept getting sync error. The default setup text also setup a weird access point (TMo WEB) which I changed to 'always ask'.
I have a Nokia e71 on the t-mobile.nl network.
I’m happeeeee!
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Inappropriate?I am using a LG CU720. How do i set it up. Please help!
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Inappropriate?I want to conect to everyone by free call
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Inappropriate?I have the Samsung SCH-U540
its a neat little phone, but you dont seem to support it.
I was wondering if there is a way to set it up, perhaps manually. -
Inappropriate?hi i'm using nokia e71 in china. you support the phone, but not the country for the quick setup. pls advise how to setup manually. thanks6 Comments Add a comment
This answers the question
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Menu> Tools > Sync > Options > New sync Profile
1. Server: sync.soocial.com
2. Username: your Soocial username
3. Password: your Soocial password
4. Port: 80
5. Set to include contacts synchronization
6. Set The Remote Database ./contacts -
This could use an update - or at least this is different for me on my e61i.
NB - This is NOT working for me, so I am asking, not telling here...
Sync has been moved under the Connectivity menu, so...
Menu > Connect. > Sync > New sync Profile
1. Applications > Contacts (and no others)
> Include in sync - Yes
> Local database - [C:Contacts.cdb]
> Remote database - ./contacts
> Synchronization type - Normal
2. Connection settings
> Server version > [1.2]
> Server ID > sync. soocial.com{???}
> Data bearer > [Internet]
> Access point > [Always ask]
> Host address > http://sync.soocial.com/
> Port > 80
> User name > {my User name}
> Password > (my Password)
> Allow sync requests > Yes
> Accept all sync requests > Yes
> Network authentic. > No
Sync requests are showing "canceled" in the log.
Suggestions?... -
Okay, I've got the above steps done, but I'm getting a "System Error" on my E71 when I try to "Syncronize". I choose "Syncronize" in the "Menu", it brings up the "connecting" window, lets me chose the network then gives the "Systems Error!" fault. Please help!
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I had the same problem and fixed it by changing Server Version to 1.1. All other settings are the same as Matthew Weymar's above
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I keep on getting 'invalid host' after following the instructions above....no clue what to do next
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I keep on getting 'invalid host' after following the instructions above....no clue what to do next
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Inappropriate?Iphone and Ipod touch can sync with Soocial.
You need to download the free Synthesis SyncML app from the app store and fill in the details mentioned above.
I’m excited
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Inappropriate?Hi
I have LG Vu990 and Im from Slovenia. Can I do this with my phone in Slovenia?
Thx
habitus
I’m happy
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Inappropriate?Can anyone help me with manual configuration for a Blackberry 8800?1 Comment Add a comment
This answers the question
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Jcc, blackberry does not have syncing possibilities to be able to set up. That is why we are making a client that can be installed on the BlackBerry. We will start giving out an alpha release in the next weeks. I you want to be a tester. You can send a mail to support (at soocial dot com)
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Inappropriate?I'm having the same issue I have a T-Mobile Wing (USA), and I wanted to know where do I go to add this information manually?
Thanks1 Comment Add a comment
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Hey cooknice,
That's a windows mobile device. There is software for it but you would have to buy it. We don't have a solution for that yet. Sorry. -
Inappropriate?Works on SE k618i
go to settings > synchronization >
server address: sync.soocial.com
username: your soocial username (ur email)
password: your soocial password
go down and make pick the correct connection
go down to Applications
tick the contacts check box
go back and enter App. settings
enter cotacts menu
database name: ./contacts
leave user and password empty
ok > back, save and start.
I’m thankful
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Inappropriate?I have an LG Vu cu915 touchscreen smartphone, is it supported? If not, will it be? Is it possible to sync the phone with google calendar and/or contacts?
I also have a Mac running Microsoft's Office 2008 and I use Entourage (instead of Outlook, or Mac address book or iCalendar.)
Thanks in advance
I’m undecided
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Inappropriate?The mac issue can be solved easily by setting up Entourage to sync itself to the Mac Address Book. This is in preferences, under Sync Services. -
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Inappropriate?i don't understand how to set up my nokia 6230. where should i enter the manual settings2 Comments Add a comment
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This comment was removed on 03/17/09.
see the change log -
well at least i found starting point:
Settings -> Configuration -> Personal configuration settings -> Options -> Add new -> Synchronization
but i still can't get it work...
hope will find a solution soon. -
Inappropriate?Hello. I have a SE C905 that I am trying to set up. I have tried to follow the instructiones, but when I try to sync it says "Session failed communication interupted". Help is appreciated!
I’m frustrated
7 Comments Add a comment
This answers the question
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I have the exact same issue with my SE W910i.
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I have the exact same issue with my SE W910i.
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Lovely. It worked! Tnx
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Lovely!!!! It connects but now I get "decoding failed" error.
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YAY! This worked on my SE W910i too :D thanks.
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This reply was removed on 11/28/08.
see the change log -
Inappropriate?I have an Iphone and downloaded the synthesis application from the iTunes store. I seem to be able to connect, but once I have (and the phone says it's syncing), I get an error back saying
"Invalid data from server (wrong URL?)"
Under connections on the Soocial site I do find the mention of a connection called "Synthesis AG SySync Client iPhone Contacts" which says the phone has never been synced yet. What can I do to make it work?1 Comment Add a comment
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Lyanna,
Did you go through all the threads here for the right settings? What settings do you have in the Synthesis client right now? -
Inappropriate?Of course I did.
My settings right now are:
1. Server: http://sync.soocial.com (I also tried with a forward slash after .com, same result
2. Username: your Soocial username (email address like everyone says)
3. Password: your Soocial password (changed it around a couple of times, no result)
4. Port: 80 ---> this I can't configure anywhere within Synthesis
5. Set to include contacts synchronization ---> can't configure this
6. Set The Remote Database ./contacts -----> can't configure this
SyncML version is set to automatic, it then automatically jumps to SyncML 1.12 Comments Add a comment
This answers the question
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Hi Lyanna,
Your settings are fine.
we've had a look at where it's going wrong (although the Synthesis SyncML client is officially not supported by Soocial yet).
It seems to bork on the note field. We've applied a fix to this and will be deploying this fix beginning of next week. I'm using this app for my iPhone as well (till we have our own) so I'm anxiously waiting for this fix as well!
Hope this gives you the necessary info. -
Yay! At least I know I'm not going bonkers :D
If you are not supporting Synthesis, is there somewhat else I might use? (I'm guessing not, but you never know ...) -
Inappropriate?Sorry - Contacts is on
Forgot to mention that -
Inappropriate?I have a Nokia 7360. I'm in Sweden, so I can't get the settings automatically. I get the message that I have the wrong settings for synchronization, but I don't know what I am doing wrong. I have entered the data as you have put it above (several times). What can I do to fix this?
I’m confused
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Inappropriate?i have several problem as well: i have setted everything as you have described, and i connect to the remote server, but just after the label "starting syncronization" appears, an arror "impossibile to open databes" stops the operation. My phone is an LG kt610, it runs symbian third edition.
Higui
I’m higui
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Hey Higui,
You made a typo in the settings. ./contacats should be ./contacts If you change that it should work. -
Inappropriate?Ok, look, I really want to get this to work but apparently no one at Soocial is inclined to look into the matter further. I'm actually pretty disappointed by now.
I’m disappointed
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Lyanna, niet boos worden!
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Inappropriate?Daar heb ik natuurlijk weinig aan. Ik wil mijn contacts synchroniseren, dat lukt niet, en vervolgens laten jullie zes dagen niets van je horen, terwijl mensen die na mij problemen hebben wel worden beantwoord.
Dat noem ik niet bepaald service. En als je me dan ook nog moet gaan vertellen dat ik niet boos moet worden, dan helpt dat niet bepaald mee. Dat snap je toch zelf ook wel?
Maar goed, laat anders maar zitten hoor, er zijn vast nog wel andere sync methoden waar ik Soocial niet voor nodig heb. Veel succes er mee.5 Comments Add a comment
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Niet boos worden was mijn eerste commentaar. Ik ben de laatste 10 minuten bezig geweest om te kijken wat er misgaat bij je. Het probleem is dat ik geen goede reden kan vinden waarom het niet lukt.
De sync server setting is goed. Want ik zie wel een sync verzoek binnenkomen. (op 4 december)
Maar de sync wordt voortijdig beëindigd zonder foutmelding.
De reden dat ik niet gereageerd heb is omdat ik een collega wilde vragen naar zijn instellingen. Hij gebruikt ook Synthesis. En ik ben het verder vergeten...sorry.
Ik wil dit graag voor je oplossen. Je mag mij mailen op bart at soocial com -
Lyanna!
You did a full sync!! What changed? -
As suggested in my email to you earlier, it was the photo's in my contacts that screwed things up. After deleting all of them, I could sync without a hitch. It's a shame though - I would love to sync my photo's. But apparently I'll have to do without them for now.
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We are working hard right now on being able to support pictures. We are not sure how the synthesis client deals with them since it is a third party product.
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That's what I figured ;)
But thanks! -
Inappropriate?Hi Lyanna,
please see my reply to your question where you outline your settings for the iPhone. -
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Inappropriate?I use Motorola Razr V8, I'm from Croatia, so I had to set up my phone manually. I don't have an option to set up port (port 80), so i beliave that port 80 is default port!?
When I try to sync with my phone, I get an error message on authorisation.
Please, advice!
I’m indifferent
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I replied to your mail. rokkr
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I'm from the same country, same settings (no port 80 option) and the same authorization problem? Any solution?
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Ronald, your phone won't work yet. We need to make our servers understand Motorola's better. Not sure when that will be done.
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...sorry for not mentioning, but i use Nokia 6288.
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...sorry for not mentioning, but i use Nokia 6288.
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Ronald, you should be able to sync fine. Don't need to set the port. Want to drop us a mail with the setting you currently have? support (at soocial dot com)
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Inappropriate?Has anyone tried to use Funambol's Blackberry Plugin? I tried it using the settings here and got a 500 Internal Server Error response.
I’m curious
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I can get Funambol's BB plugin to work with Funambol itself, but not with Soocial. The only way I manage to sync my phone with Soocial is to use Outlook as an intermediary. (Sync with Outlook via the Blackberry Desktop Client, and then sync Outlook with Soocial.)
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Inappropriate?My sync worked perfectly with my Sony Ericsson, but I'm having difficulty making it work with my Nokia N70. It says:
1. Connecting
2. Initialising
3. Sync Incompl.
4. Connection error
Message no. 3 above is shown only for a half a second. My user name is tim@io41 (of course add .com to the end of that) in case there is any useful information to be seen in the logs.
Many thanks!!
1 person says
this answers the question
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Tim, did you enter all the settings right? I can't see any logs for that phone in your account. Username right? Server version 1.1? Can you list your settings here?
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Inappropriate?I have a Nokia 3110 and it doesn't allow manual setup - the sync settings need to come via SMS - is the SMS setup service going to be back anytime soon?
I’m waiting
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Inappropriate?I have used several other SyncML services but cannot seem to get Soocial to work on my Motorola RAZR v3xx though it works fine with three other services. Arjun Kumar Parsi refers to the ./contacts "Remote Database" and that seems promising as a "Data Path" for this phone but with or without the ./ (other services generally use simply "contacts" or "card" it seems to crash my phone (to the point that I must remove the battery to reset it).
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Inappropriate?Can someone tell me how I can setup my Pantech Slate C530 to sync with my contacts in Soocial?1 Comment Add a comment
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Seems to be windows mobile. We don't have a client for that yet.
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Inappropriate?Does snyc work with Sprint Centro?1 Comment Add a comment
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No, no Palm OS support yet.
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Inappropriate?I have a Motorola V3. In the manual setup, there is no setting for Ports, however there is one for Data Paths. Can anyone help me set my phone up?1 Comment Add a comment
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Ports will automatically grab port 80 so you should be fine, the datapaths are ignored and actually one of the dumbest settings engineers could have put in the phone. Have you been able to sync this phone with Soocial yet?
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Inappropriate?I'm using an LG scoop, is there a way for me to do this?1 Comment Add a comment
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Hi Ethan, can you specify which Scoop it is? If it's the LG CU320 then you should be able to sync with Soocial. However you will have to set it up manually - somewhere in your phone the settings mentioned above should be filled-in and you should have a working internet connection on the phone. Drop us a line if you were able to sync!
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Inappropriate?I'm using a Moto q9 m and have been reading on how to do this. all im trying to do is find something that will sync my contacts to my pc in case my phone dies. i've tried outlook mobile and nothing works. i downloaded soocial and followed the instructions on windows mobile to enter in the required info. but it says it cannot connect to the server and none of my contacts are sync to my soocial page.can anyone help?
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Pat, unfortunately we do not support Windows Mobile at this point. There is an application available that will enable this. But it is not free:
http://www.synthesis.ch -
Inappropriate?Hi guys,
Don't seem to get it to work on my Nokia e71. I Tried all the above mentioned but with no results at all. The phone says syteemfout. Can anyone please help??
Marcel
1 person says
this answers the question
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Marcel, we can get this to work. what settings do you have now? Please list them all.
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Inappropriate?Hi, I have a Samsung Impression. What can I do to sync it to Soocial?
Thx,
Ludgy1 Comment Add a comment
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Doing quick lookup on the specs. Syncing with online services might not be supported by this phone. The only way to sync your phone seems to be with a desktop software.http://www.att-phones.org/data-sync-s...
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Inappropriate?Hello. Great product but was just wondering if it works for the HTC Hero, an Android phone and if so, how? Thanks.
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No support for android yet pgvelez. we are working out plan to be able to release a client for it. Thanks for asking.
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Inappropriate?Tried syncing my Nokia e51. Error message said the database could not be opened. Any thoughts/solutions?
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Can you list the settings you have entered to your phone?
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Inappropriate?I got it figured out! The problem was the missing period before "/contacts".
Entered "./contacts" and now it works fine.
What a great program! Am only using it to sync phone numbers and it works like a charm. What I particularly love about Soocial is that it labels each phone number in a similar manner to my Nokia symbian phone. Since I am specific about the designations (private vs. work, and mobile vs. landline, etc), it's great because each number can have as many tags as needed.
In a world where each person now seems to have multiple phone numbers (work mobile, private mobile, direct work line, home fax, work fax, etc etc etc), anything less seems inadequate.
Many thanks + pls keep up the lovely work!
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Inappropriate?Hello I have problems trying to setup Soocial on my Nokia E72...seems that E72 does not have Sync and does not accept MFE installation. Does anyone has positive experience or solution to enlighten me?
I’m baffled.
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Hey Larry,
From the main menu, go to the "Tools" folder and select the "Sync" icon.
From the Sync screen, select "Options"->"New sync profile" and enter the following:
Sync profile name: Soocial
Select "Applications" then "Contacts"
Include in sync: Yes
Remote database: ./contact/
Synchronisation type: Normal
Select "Back" then "Back" then "Connection settings"
Server version: 1.1
Data bearer: Internet
Host address: http://sync.soocial.com/
Port: 80
User name: ----
Password: ----
Allow sync requests: Yes
Accept all sync reqs.: No
Network authentic.: No -
Inappropriate?Hi,
I'm trying to get my Samsung Star sync with soocial. It seems to connect, but I always get the reply 'receiving failed'. After searching a while on the internet, I think the problem might be that the Samsung Star only supports Syncml version 1.2, and soocial only supports version 1.1. Is this correct, or is something else wrong?
By the way, in my soocial 'connections' tab, my phone appears with the picture of a brick, saying it has never synced with soocial before. So it seems some contact really was made between the phone and the server, but then it failed...
Many thanks !1 Comment Add a comment
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Hey Merijn,
Your phone tries to do a one way sync. Our servers do not accept that. Can you set your phone to sync two way? -
Inappropriate?Bart,
I tried that as well several times before, but then I got a 'decoding failed' message...
Anyway, I just tried it again (at about 21:40), same message.
Merijn1 Comment Add a comment
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Also seems like you have settings entered for sync calendars and stuff. Soocial only does contacts. Can you turn of syncing:
Memos or Notes
Schedules of Calendars
Todo's
Memos -
Inappropriate?Strange, since I actually had those switched off... Just to be sure I deleted the complete sync profile and set it up again from the beginning, with only selecting contacts. Still the same problem...1 Comment Add a comment
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Merijn,
I deleted the phone from the www.soocial.com/connections page. I am hoping this might solve it. Can you try once more?
We do not have a lot of experience with Samsung telephones. Seems like there ain't many that actually properly support syncml. But we seem to be close for your phone. -
Inappropriate?Damn, still no luck !
At this moment, I get the sync from my Mac to my phone via :
address book Soocial Hotmail Memotoo (which uses funambol) Samsung Star
This works perfectly, but it's a shame that I have to go through so many steps, because the more steps I use, the more room for error...
Anyway, the Memotoo sync works well, if that information may be helpful to find the problem?
Thanks a lot already for all the effort !
I appreciate it ! -
Inappropriate?Whoops, it seems the nice arrows I made didn't come through...
It is :
Mac Address Book - Soocial - Hotmail - Memotoo - Samsung Star1 Comment Add a comment
This answers the question
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what settings do you have for the contacts database?
seems like you have ./contacts/ now. Could you try either ./contacts or just contacts? -
Inappropriate?Both of these give the 'decoding failed' message as well1 Comment Add a comment
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merijn, really sorry you can't get it to work. We need to dig in to it. We are looking in to buying a Samsung Star so we can do some testing to see what the phone expects from us.
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