I need to jump through hoops to log in, then more hoops to get the issue resolved

I am unable to log in. When I originally signed up, I received the confirmation email, which I clicked the link within and from there was able to log in. However once I logged out, my password no longer worked. I tried resetting it using the forgotten password link, which enabled me to change my password to something else and get back into my account. The problem though is that whenever I log out, the same problem occurs - my password will NOT allow me to log back in. The only way is to go through the whole rigmarole of resetting my password - which quite frankly is becoming a complete pain in the a**.

I originally signed up with an email address that had a plus sign in it before the @ symbol. Thinking this might be the cause of the problem, I changed it to something more standardised - but I still cannot log in with that new email address and password. I also originally opted for a strong password (combination of upper and lower case letters, numbers, and symbols, 24 characters in length). After the first reset, I chose something much more simple - all lowercase letters, two numbers, less than ten characters in length. Nope - STILL unable to log in! When I do reset my password and get back in, then go to settings to change the password there - I am told that my current password is incorrect, even though I just reset it... I have the password securely stored somewhere, so I am fully confident that this isn't all just because of a typo error.

Something is obviously bloody wrong here, and I have tried everything I can to fix it on my end (including using a different browser, clear the cookies and cache, etc). This has been going on for three weeks, and I have been posting about it in other similar topics, but they don't seem to be going anywhere (here and here). In the first of those linked topics, Bart said he was looking deeper into the problem, but there has been zero communication in the ten days since then. I even sent an email the day I signed up when this first happened, for which I am still waiting on a response.

Soocial seems like it could be a great product, solving such an important problem that has plagued many people for a long time, but honestly, the support is seriously lacking at the moment. I should not have to continuously plead for three weeks with you just so I can log into my account normally. Please, fix this problem.

Thank you.