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Initial Sync Fails - No Error Message Output
I can't seem to get the initial sync to work with my Mac address book. I have 3,000+ contacts and I don't get any kind of error message - it just seems to fail.
I’m confused
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Inappropriate?Hey Chudson,
Sorry this doesn't seem to be working for you. It is normal that it will take a while before your contacts show up in the webapp. after an initial sync. but pretty soon after some merging they should show up.
A bunch of your contact seem to be stuck in a queue. I'll have one of guys look at it tomorrow... Sorry for the hassle
I’m unsure
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Inappropriate?Thanks for letting me know. I really appreciate it. It would be nice to have some kind of message / indicator that lets me know that the contacts were successfully uploaded but that they still need to be processed.
I’m relieved
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Inappropriate?Hey chudson,
Are you still missing contacts? It might be that we merged some. You said you should have about 3000+ you do have 2930 so that should be close?
I’m undecided
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Inappropriate?Hi Bart,
Yes, it looks like the 2930 are in there. According to my address book, there were 3200 prior to the sync. Perhaps they de-duped about 10% of my contacts? Is there any way to know whether all 3200 were uploaded and what happened to them?
Also, is there any way to see a changelog after each sync?
I’m relieved
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Inappropriate?Hey chudson,
Deduped wouldn't cover what we do to the contacts. We do actually search for certain details in a contacts and if we feel like they have the same name and telephonenumber we might make one bigger contact that combines all the details.
We are working on showing sync feedback in the webapp. but we are not there yet. I can't really see if all of your contacts were uploaded. -
Inappropriate?Thanks for letting me know, Bart.
For the time being I think I'll stick with Plaxo - keep up the good work and I'll check back in on Soocial later this year.
I’m satisfied
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