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Manual sync in OSX results in duplicate phone numbers, e-mail addresses and addresses

Ok, so I ignored Soocial for a week or so to prevent my addressbook from getting trashed by tha system. Just now i've given it another try. Syncing went great as far as I could see, except for Soocial duplicating a lot of fields in my addressbook. Check the image below:

What's going on?

I’m happy to start using Soocial again, but not to happy with this bug

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theferf replied on January 23, 2009 19:04

I think I have the same problem. Everytime I sync, certain contacts multiply. I think when I delete a contact (or dupes) from mac 10.5 addressbook, it tries to sync with soocial but instead, creates a NEW duplicate in address book. I had like 20 of every contact i tried to delete.

NOTE: Deleting them from soocial and syncing again seemed to do the trick. But deleting from address book and then syncing caused more errrors.

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John Hay replied on January 26, 2009 17:37

Same here. Email addresses and birthdays have vanished. Some addresses have just been duplicated several times. Most addresses have been changed from Home to Work. Its a mess, I'm glad I backed up before this mess happened.

I’m pissed

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sraveh replied on January 26, 2009 19:26

Same here. Contacts are duplicated, trying to delete them via the website take forever. My contacts number jump from 60 to 900 because all of the duplications

I’m frustrated

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Bart, (Official Rep), commented on January 28, 2009 15:46

sraveh,

That seems to be a different issue. Can probably run a deduper. Please let us help you at support (at soocial dot com)
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bbjonz replied on January 28, 2009 19:52

Hi Bart,

Same thing here. I let it do the merge but then lost email and phone data for some contacts. I saved the AB db before merging and was easily able to restore. Thanks!

Joe

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Bart, (Official Rep), commented on January 29, 2009 10:06

Thanks for the info Joe. We are working on the OSX issues right now. We'll keep you posted here when we put a fix in place.