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Nokia 6120 error: "We received a contact ('')We don't understand..."
Hi, When I try to sync, It stops after 520... and then the proccess end with an error message that syas "We received a contact ('')We don't understand. Sorry we could not add it to your sooci..." .
It does it everytime. I use Nokia 6120
It does it everytime. I use Nokia 6120
I’m amused
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Inappropriate?Hey os,
Sorry about that. I might be able to see what is going on if you send your username to bart atsoocial dot com
I’m confident
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Inappropriate?I've got the same problem on my K750i..
1 person says
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Inappropriate?My problem was solved by deleting all contact pictures, after that all synced well. -
1 person says
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Inappropriate?Did you delete the pictures on your mobile or on your Mac/PC?
1 person says
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Inappropriate?I deleted them on my mobile.
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Inappropriate?I'd like to solve this without deleting my contact pictures. Is that possible?
I’m sad
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Inappropriate?Owen,
No, sorry. Right now you can't. We should make this able within a few weeks. For you the sync error is not caused by a picture but by a broken contact. This should be fixed by n update we are doing beginning of next week.
1 person says
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Inappropriate?I am currently getting this error on my E71 - has the fix been put in place yet? If not, I will wait and try again when the update is live.
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Inappropriate?Same here on a Sony Ericsson Z310a. -
Inappropriate?After I noticed missing contacts and deleted my phone connection on Soocial and trying to sync again I get the same error.
Willing to send you my details via e-mail if that helps.
I’m sad it doesn't work anymore
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Inappropriate?I originally had this problem - it was caused by a contact with no name (just a business name - created by Google Maps) and contacts with badly formed email addresses (caused by a dodgy GooSync sync).
However when I did my syncronisation - copies of all the badly formed contacts were added back onto the phone (from Gmail) meaning that the syncronisation crashed again.
Surely Soocial shouldn't be creating records that are going to crash itself?
I’m a little frustrated
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This sounds a lot like my own setup, will have a look, thanks. -
Inappropriate?I sent my username and description of this problem to support at soocial dot com. i got a response telling me exactly which contact was causing my problem and how to fix it.
I’m thankful
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