Outlook client does not stay installed
My procedure:
1. Close Outlook (2007).
2. Install Soocial Outlook client.
3. Run when completed.
4. Right-click, "Sync now".
5. Icon changes; I confirm that I want a full synchronization.
6. Synchronization proceeds (and I get a crash at the end, but I'm assuming it's not directly related).
7. Afterward, I start Outlook and I have neither the toolbar nor the Tools menu entry I noticed when I first installed the client yesterday. (It's also not listed in the Trust Center in the Add-Ins window.)
I'll report another problem for the crash, but let me know if they're related.
1. Close Outlook (2007).
2. Install Soocial Outlook client.
3. Run when completed.
4. Right-click, "Sync now".
5. Icon changes; I confirm that I want a full synchronization.
6. Synchronization proceeds (and I get a crash at the end, but I'm assuming it's not directly related).
7. Afterward, I start Outlook and I have neither the toolbar nor the Tools menu entry I noticed when I first installed the client yesterday. (It's also not listed in the Trust Center in the Add-Ins window.)
I'll report another problem for the crash, but let me know if they're related.
1
person has this problem
I have this problem, too!
Tell me when someone solves it.
The more people who report this problem, the more it gets noticed.
The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
-
Inappropriate?Andrew!
The outlook client is very Alpha! The main thing we concentrating on right now is that is does a proper sync.
But thanks for you feedback! We will add this to our "still to fix"
I’m happy the outlook client is syncing
-
Oh, I know it's still very alpha. I just didn't see it already mentioned and assumed you still wanted feedback. But don't worry, I don't expect anything at this point. :) -
Inappropriate?OK, so here's how I got it installed:
1. Close Outlook.
2a. Install Outlook agent.
2b. I unchecked "Run now" at the end of the installation.
3. Reboot computer.
4. Open Outlook.
5. "Sync now" button is available in Outlook.
It's been a few days and the agent seems to be alright now. So my original report is still an issue, but it seems pretty specific now.
I’m confident it will be fixed.
Loading Profile...




EMPLOYEE