Soocial stuck waiting for Gmail activation
Soocial seems to be stuck activating my Gmail account. I added Gmail, authorised Soocial but on my "connections" page it still says "Being setup waiting for activation" after almost a day...
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The best answer from the company
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After setting up the Gmail connection it usually takes about 3 hours before the initial sync. Sometimes a bit longer if it is busy.
The reason is that a sync job is being put in a queue. There is no way to speed this up. Resetting the Gmail connection will just put you back in the queue.
I’m happy
The company and 1 other person say
this answers the question
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Inappropriate?Hey Mike,
I will have to look in to the Gmail syncing. Still doesn't seem to work. But
I spotted another issue for you. Something seems to go wrong with you Mac
sync too. Do you use an old OSX app? Please install the latest. -
Inappropriate?Okay, I've upgraded to 1.0b23... Where do I look to see whether everything's working?
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Inappropriate?Same problem here, getting the same message.
I've tried to disable and enable the gmail connection to get the engine make a sync, because there haven't been one for more than 3 days. -
Inappropriate?We did have a problem with the Gmail initial syncs. They should be solved by now.
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Inappropriate?Still getting the same message, "Being setup waiting for activation". I've tried to delete the connection and set it up again, but it didn't help either.
I’m unsynchronized for more than a week now
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1 person says
this answers the question
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Inappropriate?I am having the same issue, I just signed up and use google apps for my domain
I’m bummed but hopeful
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Inappropriate?i just created my account, and its been 10-15minutes in this state. any idea how long it takes for the 1st sync?
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Inappropriate?Same issue, installed everything right now, MacOSX sync works perfect, gmail (google app) account won't sync: "Being setup waiting for activation" while I granted all the rights to the soocial website
I’m undecided
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Inappropriate?It looks to me that Soocial is not wat it promisses. Stil waiting for syncing with google apps(>2 hours). This way it is useless.
The most imposrtant feature of soocial is syncing with other addressbooks is not working at all!!!(i know it is a Beta, but atleast this should work)
Please an answer on how and when this wil work the way it should
I’m not happy at all
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Inappropriate?same problem here, new beta tester and can't get my google contacts to sync. Hope this gets resolved soon, I think the concept is brilliant and the interface is great, but I need it to actually function
I’m waiting eagerly for a solution
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Inappropriate?By the way...Having an account and looking at the options within, I am wondering what the bennefit is of Soocial in relation to Zyb(which by the way is working)
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Inappropriate?Guys, I've been using Soocial for about 7 months now. It's been working pretty well, even in its alpha-stages. This particular bug has been pretty annoying for the past 2 weeks or so, but except of this, the service has always served well and the developers were always willing to help.
Please, don't blame them just for having this bug. Give them some time to resolve it and I'm sure you'll become a fan of the service, just like me.
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This reply was removed on 11/15/08.
see the change log -
Inappropriate?@ Ján; Good for you it is working, but lets face the truth; If I (and lot's of other users(?)) can't sync with the contacts (which in my opinion is the most important funcion), how can we be able to test is Soocial is usefull? If have tried a few weeks back to do this and it wasn't working. Never got any answer nor replies on how or when I can use it. Then i decided to delete my account. This week wanted to give it a try again....and still not working....
What is the problem that Soocial ca't sync with Gmail or other address books..?
This is something that others e.g. zyb cn do without any problems.
Ján can you please point out the benefits of Soocial above e.g. Zyb? As i can't test soocial now and find out myself. Is it worth waiting for?
What I want is sync my gmail apps contacts (and calender) with my mobile runing symbian.. -
Bartels, sorry to hear your experience sucks right now we hope to fix it ASAP. Can you post a link of where your question was unanswered - we try to answer everyone in a timely fashion because we care and want you to have a hassle-free experience. Not cool if your experience sucks.
As far as Soocial's usefulness - we try to sync all your connections not just your phone. Zyb doesn't sync with GMail, Highrise, your mac and Outlook - they are a cool solution that does a social network around you phone's address book. They have good import features but don't do an active sync like Soocial.
We offer a sync of your address book and aim to do that very well. That means deduping your contacts and keeping all your connections in sync. We don't do calendar's, notes, email, photos - nor are we a social network.
Hope this answers your questions... (email me at stefan@soocial.com or twitter @spif for if you want more answers) -
Hi Stafan,
Thanks for your answer. I need to me patiant with Beta products, I know. After six hours Soocial sync my Gmail contacts. However i found 1 problem; Gmail has got a field which is named ; NOTES. This is not sync with Soocial. if i chage something in my Soocial contacts and sync again with Gmail wil this be deleted? I would like this field to excist in Soocial to so it wil syc this ith my cell too. -
hey Bartels,
don't worry even though the Soocial interface doesn't show the Notes, they are still there. So you don't have to worry about lsing your notes field. In the near future we will be updating our interface to show notes and other fields (i.e. birthday etc.) -
Inappropriate?Ján, thanks for your encouragement.
Everyone else having this problem - we are working on it and will try to fix it ASAP. We're pretty stoked with all these new users. Our systems are very busy syncing all your contacts to and fro - however it will take a bit longer than normal. There is a bug in there for some users that we are working to fix. Other users should be syncing fine...
Please be patient - we are doing our best!
I’m anxious to fix this issue
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Inappropriate?Connections are activating fine again.
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Inappropriate?Yep it worked. And when it erased my GMail contacts i lost all of my Google Talk contacts too :P
I’m sad
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Sorry about that. That's not cool. We'll have to communicate it clearer, when selecting 'erase contacts in Gmail' that GTalk contacts will be deleted too. This is actually a big thing, because Google's API doesnt distinguish 'My Contacts' from 'Suggested Contacts' or from 'GTalk contacts'. Hope they will fix that soon. -
Inappropriate?Bump - activations not seeming to work
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Inappropriate?My contacts have not synced with Gmail for about 24 hours. I have to believe that this particular part of the service is down. I have not had a response from anybody at Soocial for a while.
Anybody still working at Soocial? -
Inappropriate?looking into it!
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Inappropriate?Found the issue, and Gmail syncs are running again.
Some backlog has to be worked through, but you should see your sync happen quite soon. -
Inappropriate?Mine is still stuck at "Being Setup waiting for activation" after a week....
I’m hoping this ends up working...
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Inappropriate?also waiting for activation here....
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Inappropriate?I am also "Being setup waiting for activation," and have been for several hours, and I am wondering - for those of you who had the problem then got it to work:
Did you just keep waiting for as long as it took then it finally just happened, or did you delete the Gmail connection then start over, and it worked the next time?
Thanks for any feedback (staff and/or users)
I’m ehh... likin' the Mac sync tho
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Inappropriate?After setting up the Gmail connection it usually takes about 3 hours before the initial sync. Sometimes a bit longer if it is busy.
The reason is that a sync job is being put in a queue. There is no way to speed this up. Resetting the Gmail connection will just put you back in the queue.
I’m happy
The company and 1 other person say
this answers the question
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Inappropriate?Hi, all of these posts seem to be from 12 months ago? I have just joined and no sign of the gmail sync taking place after several hours. Can anyone offer an update? Would love for it to work....
I’m undecided
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