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Syncing not well aligned between Outlook, Gmail, Highrise, and the Soocial interface.
If you look at contact 26885135, in Soocial the notes are repeated three times, the first note matches what I have in Outlook, but the accent on the E is turned into =89 in Outlook and it is only shown one time. The note shows up only once in Highrise and not at all in Gmail.
Every time I try to correct it in Outlook, then I sync, the encoding comes back. Also on looking further the notes are duplicated across many contacts.
Every time I try to correct it in Outlook, then I sync, the encoding comes back. Also on looking further the notes are duplicated across many contacts.
I’m hoping it gets better
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Inappropriate?Hey Heath,
Sorry it took so long to answer this. We did have to fix some things for this to work. We did and it should be fine now! Can you try once more?
If there are multiple notes this is because of merging we did after the initial sync might have failed a few times. You can delete the extra ones in the webapp.
EMPLOYEE
