Loading Profile...
Unable to Log into Soocial from updated Outlook Client
Just performed mandatory Soocial update for Outlook client. I get a "verification failed" message when attempting to log into Soocial. The same user information works properly on the website. I therefor cannot sync with Soocial.
I’m frustrated
2
people have this question
I have this question, too!
Tell me when someone answers.
The more people who ask this question, the more it gets noticed.
The more people who ask this question, the more it gets noticed.
The company marked this question as answered.
-
Inappropriate?Hey John,
Removing the outlook connection from the www.soocial.com/connections page will solve this. Sorry for the trouble. -
Inappropriate?Debated on whether to start a new topic or not, but decided to add to this one. I ran SO_0.9.104.exe which added the Soocial toolbar to Outlook 2007. But when I attempt to login, I get a verification failed error.
The message in synclog.txt reads:
19:55:47 GMT -5:00 [ERROR] - Error in preparing sync: Network error: the attempt to connect to the server failed -> exit
I can login to this site fine, and my contacts from Gmail sync'd correctly. I checked my Connections on this site but I don't have an Outlook connection available to remove...
I do have a firewall, but I disabled it...
I’m unsure
1 Comment
Add a comment
This answers the question
-
Okay... oops. Thought visible part of the firewall was shutdown, but it was still running in the background. Shut that down too and now it's attempting to sync from Outlook. Have to figure out the firewall later. Thank you for a great tool!!
EMPLOYEE
