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Verification Failed
Soocial Sync will not allow me to log in. Says Verification Failed...
I have rebooted/reinstalled Soocial Sync with no effect. I've double checked my password and log in information. The email and password work for logging into the website , but not for the Outlook Sync app.
I have rebooted/reinstalled Soocial Sync with no effect. I've double checked my password and log in information. The email and password work for logging into the website , but not for the Outlook Sync app.
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Inappropriate?Capitals in your username? We don't dealt with that well. You can change it on the account page in the webapp.
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Inappropriate?I am experiencing this with the new Outlook sync application. I did check, and do not have any capitals in my email address on my account tab.
~Mark
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This answers the question
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Hey Mark,
We just released a new client, and disabled the current one.
Please read this blog post:
http://blog.soocial.com/2009/09/15/ne... -
Inappropriate?Hi Bart,
Thank you for the quick reply!
I can confirm that I am currently running 0.9.104 on my machine. I will try an uninstall / reboot / reinstall just to be sure something wasn't botched on my side, and reply back if it is persistent.
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Inappropriate?You need to uninstall the old version first. At this point:
1. Uninstall the client from the Add/Remove Software page.
2. Make sure the Soocial folder is removed in:
XP: C:\Documents and Settings\"user"\Application Data
VISTA: C\users\"user"\AppData\Roaming
3. Install the new version.
2 people say
this answers the question
1 Comment Add a comment
This answers the question
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For me, this worked and solved the issue. Thanks!
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Inappropriate?I have done all of the above and I still get verification failed.
what else? -
Inappropriate?Allright,
please remove the connection from the www.soocial.com/connections page. This should get the sync back happening.
Please let us know if that solves it. -
Inappropriate?I had the same problem after installing the new application. removing the connection worked.
I’m happy
EMPLOYEE
