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Why is the Contacts page unavailable after the initial Gmail sync?
Hi,
Today I received an invite for Soocial. Thanks for that.
After creating the account, I immediately tried to sync my Gmail contacts with this newly created, empty account. After a while, I received some backup emails, so I thought the initial sync had completed.
I then tried to open the contacts page at soocial.com/contacts
Every time I try this I get to see David Hassle-free :(
I am wondering what went wrong.
I know I have a large adderss book. I have over 1000 contacts in my Gmail account. Can someone @soocial help me out?
Today I received an invite for Soocial. Thanks for that.
After creating the account, I immediately tried to sync my Gmail contacts with this newly created, empty account. After a while, I received some backup emails, so I thought the initial sync had completed.
I then tried to open the contacts page at soocial.com/contacts
Every time I try this I get to see David Hassle-free :(
I am wondering what went wrong.
I know I have a large adderss book. I have over 1000 contacts in my Gmail account. Can someone @soocial help me out?
I’m sad
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Inappropriate?This from http://getsatisfaction.com/soocial/to... did not help
1. Go to https://www.soocial.com/debug
2. Press the 'Clear Soocial's cache for my account' button (second button)
3. Go back to your contacts list: https://www.soocial.com/contacts
I’m frustrated
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Inappropriate?Hi Breggol,
We have just found out what the issue is for users with just over 1000 contacts. There is a fix and we have deployed it - it should work for you again now.
Sorry for having to look at David's package for so long and multiple times. Hope you aren't scarred for life.
I’m happy we fixed it quickly
The company and 1 other person say
this answers the question
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Inappropriate?I do no longer have to look at David's leather jacket at all. This issue is solved, gratefully. However. I noticed that A LOT of my contacts show up twice in the contacts list. I will browse the support forums to see how and why. For now: guys (any galls there?) thanks so far.
I’m thankful
1 Comment Add a comment
This answers the question
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Thanks very much for your patience, as you can imagine syncing contacts with multiple platforms is a hard but beautiful problem to fix. The contacts in your list will be de-duped over time - we are currently working on re-doing the way we add contacts to your Soocial list after a sync.
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