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Yahoo and Merging don't get along
When I did my initial syncs Yahoo created a number of duplicates. I tried to repair this by deleting them. Then I discovered that deleting is not allowed. So I tried merging. However, it appears that a merge counts as a delete because they came back on the next sync. How am I supposed to get rid of these duplicates?
I’m wishing I could actually eradicate duplicates.
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Inappropriate?angiant,
we can only get changes from Yahoo and not send anything back. So if you delete the duplicate contact in Yahoo then it will also be deleted in Soocial. If you do no want the contact to be deleted in Yahoo the the only other option would be to remove the Yahoo sync from the www.soocial.com/connections page.
Does that help?
Just for your info, we are really hoping for Yahoo to finish their API so that we can do two way syncing. -
Inappropriate?Unfortunately, that doesn't help. I'm aware of deleting. However, your merge process appears to update and keep one contact and delete the other one. If the one it chooses to delete is from Yahoo, at the next sync it will be re pulled. Can your system be modified to always keep the one from Yahoo when a merge is run (at least until 2-way syncing)?
To give a little more background. In an effort to avoid this problem before my first sync with Soocial I manually synced the contacts in Google and Yahoo. (Using the button in Yahoo that allows importing of contacts directly from Gmail.) However, Yahoo is a bit overly aggressive on their data cleanup and they url encode everything. In particular ' (single quote) becomes '. Unfortunately, that caused a little over 200 of my contacts to be duplicated in a way that Soocial couldn't rectify. It also frequently caused things like notes to become duplicated as your deduper merged the original contacts. Then just as a final touch Yahoo removed all line breaks in the address records. So, a two line address in Google became a 1 line address in Yahoo. That further corrupted the merged records that were created by your deduper.
I'm just a little concerned that as I fix the contacts in Soocial the incorrect ones are being recreated.
Oh, and I guess Yahoo did one other thing. They just ignored any groups in Gmail that contained a space. This has the side effect of making the Google contact more likely to survive the merge process as it contains more correct information.
Does that help explain my problem a bit better?
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