duplicated Entries in Mysoup when posting via e-mail
Hi.
One of my favortie features in mysoup is the ability of posting by e-mail, but now there is a problem (not a big deal but is annoying).
When i send someting to my account it's published twice (or sometimes three times). I hope you could do something about it.
Greetings!
One of my favortie features in mysoup is the ability of posting by e-mail, but now there is a problem (not a big deal but is annoying).
When i send someting to my account it's published twice (or sometimes three times). I hope you could do something about it.
Greetings!
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Inappropriate?Sorry about that – we're looking into it. I'll update this when we've made progress.
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Inappropriate?I've found the issue: These posts go on a work queue, and sometimes are handled more than once; the check for whether a post had already been imported was wrong, so we pulled in that post more than once from a single mail.
Now that I've fixed the issue, we won't import a post if we already have a post with that message ID in your soup. This should eliminate all duplicates from now on.
I’m glad that it'll work better now.
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