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Why is the default time zone for events in Samoa (GMT-11) when I've confirmed New York time in my account settings?
The time zones for events imported from an iCal file are coming in wrong, The default time is for Samoa (GMT -11) so my events are getting pushed forwards since I've confirmed my account's default setting is for EDT (GMT-5). By the way, I've imported the iCal, which derived from Google calendar, into Microsoft Outlook and that came in accurately so I know it's nothing to do with that. How can I make the default time zone for my events the same as what I set for my account?
I’m flummoxed
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Inappropriate?This appears to be a bug. We will look to correct this ASAP.
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Inappropriate?When will this be corrected? Still defaults to Samoa... -
Inappropriate?Toby,
Thanks for you patience. We hope to have this issue patched at the end of this week. -
Inappropriate?Thanks.
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Inappropriate?Hi guys,
Still enjoying Promote's many excellent features -- also wondering, too, if there's any new timetable on when events imported from and iCal file can be expected to default to the account's specified time zone and not to Samoa's...thanks! -
Inappropriate?We have tabled this issue until August 24th. Thanks for you patience.
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Inappropriate?Hi guys,
Thought I'd check in on this1 month later since events imported from iCal are still being refigured to appear 4 hours later than they should be. As before I've ensured both the default time zone on both the iCal file (derived from Google calendar) and in Promote are the same, in this case GMT -5:00 (New York). As before, I imported the same iCal into Microsoft Outlook and confirmed that the information in the iCal is correct and it did indeed import correctly in iCal.
Hope this can get worked out -- Samoa is not popping up as the default zone as before, but times are still being set incorrectly in Promote. Thanks.
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