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Premium not working?
I signed up for a Premium account some hours ago, and I still hear ads, can see the adds and I can not enable high bitrate for my music either. Am I missing something here that needs to be done more than paying the monthly fee?
I’m Frustrated
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Inappropriate?Can you let me know what your username is?
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Inappropriate?swe-adde.
I have logged in and out as it said on the FAQ1 Comment
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This solves the problem
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Thanks. We'll look into it, you might also want to send an email to premium@spotify.com for quick service. -
Inappropriate?Hi Andreas,
Can you try now? It should work, it looks like something went wrong during the payment process but you were the only one effected. -
Inappropriate?Okay. I just sent the email, hope the solution comes fast!
Edit: It seems to be working just fine now, relogged once more and it is up and running! Thanks for the help and what ever you did to make it work :)
I’m thankful
EMPLOYEE
