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Sound is very flat and empty
I experienced a serious sound problem with the actual Spotify client v0.3.6 (revision 28558):
When i play songs that are normally very dynamic and full of bass and drum sounds than these songs sound very very flat and empty in the actual Spotify player.
Even if i turn my notebook to full loudness level it still sounds very flat.
I tested the same songs with my Napster client player and these songs are full of bass and drum sounds there. That proofs that the described problem is not a specific problem with my notebook.
By the way: With my Napster client player i can turn the notebook loudness only to half of the possible loudness level because all songs come very loud and dynamic out of my earphones already at this level.
This flat sound is not acceptable for me as a paying Premium user, so a Spotify player update is needed soon which makes the Spotify music as dynamic and loud as it should be!!!
When i play songs that are normally very dynamic and full of bass and drum sounds than these songs sound very very flat and empty in the actual Spotify player.
Even if i turn my notebook to full loudness level it still sounds very flat.
I tested the same songs with my Napster client player and these songs are full of bass and drum sounds there. That proofs that the described problem is not a specific problem with my notebook.
By the way: With my Napster client player i can turn the notebook loudness only to half of the possible loudness level because all songs come very loud and dynamic out of my earphones already at this level.
This flat sound is not acceptable for me as a paying Premium user, so a Spotify player update is needed soon which makes the Spotify music as dynamic and loud as it should be!!!
I’m disappointed
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The more people who report this problem, the more it gets noticed.
The company marked this problem solved.
The best solutions from the company
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First we made "volume normalization" optional in the settings.
Now as a premium feature we offer "higher biterate" on our music as well (we are working on converting all of the tracks, popular tracks first).
Read more at the blog here and upgrade to premium to enable this setting:
http://www.spotify.com/blog/archives/...
I’m thankful
The company says
this solves the problem
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We've added the option to disable volume normalization in Spotify, it's available in the preferences. We'll have a little more information on the blog in a short while. Hopefully this helps improve the sound quality for those who want to disable it.
The company and 1 other person say
this solves the problem
The best solution from everyone
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Seems the update is out, and the features we tested are included. Sweet!
I wish to thank the entire Spotify team for listing to us, and for resolving this issue in a very good way.
Keep up the good work!
I’m happy
3 people say
this solves the problem
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Inappropriate?Seems the update is out, and the features we tested are included. Sweet!
I wish to thank the entire Spotify team for listing to us, and for resolving this issue in a very good way.
Keep up the good work!
I’m happy
3 people say
this solves the problem
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Inappropriate?The fact you can turn it off now in options,.. sort of works like a charm :P
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Inappropriate?We've added the option to disable volume normalization in Spotify, it's available in the preferences. We'll have a little more information on the blog in a short while. Hopefully this helps improve the sound quality for those who want to disable it.
The company and 1 other person say
this solves the problem
3 Comments Add a comment
This solves the problem
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Much better :D -
Much better :D
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Thank you very much!
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Inappropriate?This doesn't help at all! I still can't hear a thing. I got a loud beep when entering the wrong password at the login screen but once I'm logged in and starts playing the music the volume is gone. Even though my volume is turned up to maximum. I'm having this problem only on my work computer that uses xp 64mb on my home computer that uses Vista 32mb there's no problem. I've tried turning off normalization but i makes no difference!
I’m frustrated
1 Comment Add a comment
This solves the problem
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You know, sometimes on enterprise computers they remove soundcards to make the employees work more efficient so maybe that's why it doesn't work for you.
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Inappropriate?Yes, I'm famliliar with that but that's hardly the issue here. The sound is fine in every other application and I'm not hte only one listening to music on my computer. the sound was perfectly fine in spotify until maybe one or two moths ago. Besides my employer don't mind us listening to music.. When sitting in an open office landscape the option of listening to music in headphones actually helps concentration since it blocks out other souinds.
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Inappropriate?First we made "volume normalization" optional in the settings.
Now as a premium feature we offer "higher biterate" on our music as well (we are working on converting all of the tracks, popular tracks first).
Read more at the blog here and upgrade to premium to enable this setting:
http://www.spotify.com/blog/archives/...
I’m thankful
The company says
this solves the problem
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Inappropriate?Found this blog post that argues that volume normalization should be turned on! Very interesting read. http://productionadvice.co.uk/wrong-a...
I’m happy
1 Comment Add a comment
This solves the problem
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Well spotted, thanks JB!
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Inappropriate?Why not install a DSP function in Spotty, it would solve the issue, and while ur at it, how about a crossfade option ? u know it makes sense !
I’m frustrated
1 Comment Add a comment
This solves the problem
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What "issue" would it solve? The apparent lack of fullness that has been discussed here was due to volume level effects, and is an inherent property of dealing with lots of disparate audio sources in a somewhat consistent manner. For those that didn't like it, there is now an option to disable volume normalization.
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Inappropriate?Just read a few quotes above, turning it off hasnt done zip for some guys, so i contest that issue not resolved ...1 Comment Add a comment
This solves the problem
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If you refer to "hallonbåt", that seems to be a different issue, not sure if it is solved or not.
Again, what is the issue you are experiencing? If you are comparing the sound from Spotify with sound from another source, are you sure that you actually comparing with the same level? -
Inappropriate?Spotify is working for me now. As I remember I had to remove every trace of spotify from my computer before reinstalling it and then the sound was working as normal again, Not sure what the problem was. It must have been some major bug and yes I am absolutely sure I was comparing with the same level earlier.
Thanks anyway for trying to help. I had forgot about this problem by now.
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